Lodge at Brookside, A Vail Resorts Property

It was a very nice condo. It was very roomy and had comfortable furnishings. Because it was on the top floor, the ceilings were vaulted providing even more room. You could walk across the street and parking lot (about 10 min) to catch the bus up to Beaver Creek. The condo had big window looking toward the Eagle river, which ran behind the property.

Excellent facility/complex/ location. Only negatives- main family room tv did not work; beds very short, no hot tub on entire complex, which was strange considering its a ski facility. But heated garage was also superb.

We had a magical experience. Wouldn’t have changed a single thing

Condo was just as advertised. Nice beds and comfortable kitchen, living area and two baths. In great condition and very clean. Nice view. Lots to walk to around Avon.

The condo was very spacious, clean and had a great view. The pool and hot tub were nice. We would stay here again for sure.

Avon Village has multiple locations. We stayed in a unit at the Lodge at Brookside. Unit was great, but check in was a pain. We found the lodge, but there was no place to check in. The location provided by hotels.com sent us to The Seasons hotel, where we were not staying. Fortunately, the guy at the front desk had experienced this situation before and knew who to call and where to send us. We found the check in location just inside the gates at the entrance to the road leading to Beaver Creek.

Avon is beautiful (return trip for us). Condo provided a nice mountain view. For us, the immediate and main problem was the room configuration. The description cited THREE beds, and a fold-out couch (see the pictures on your website). Unfortunately, when we arrived, our room had only two beds, plus the fold-out couch. I tried to handle it at the hotel-level first - but they tried to suggest to me that the fold-out couch WAS the third bed. That didn't fit the description of this property on H.com website, so I called you (Hotels.com). The CS agent was gracious and helpful throughout the call. This situation was not her fault - but she tried to help. This problem is between the hotel property and H.com. To me, it is a classic bait and switch! They described one room, and provided another. The hotel management was cold and unaccommodating of our concern. The CS agent did all she could - but at the end of the day, this is a policy issue. There also is no A/C (my fault for not checking for that prior to booking). A ceiling fan would greatly help this. Rooms are hot and don't really cool down until late evening (box fans). The master bed seemed comfortable at first - but there were two significant ruts that proved to be uncomfortable over time. My daughter found dog-hair in the other bed - gross! This is a great hotel if you're an early riser - trash pickup (really loud and prolonged) occurs on both Tuesday and Thursday (Saturday too?) ... at 7AM!

We were just there for one night but the condo was great for us. When I booked I was told that this unit had a room with 3 twin beds, there were only 2. We had 3 kids with us. We had to use the pull out sleeper which was not too comfortable. Also, the kids wanted to go for a swim but the pool was closed for some reason. Since we were only staying for one night, these unfortunates really did not impact our stay.

Lovey HUGE condo. You need to walk to the shuttle stop then take the bus up to Beaver Creek. Its easier to drive to Vail, pay parking and ski that much bigger mountain.

Excellent experience, our lodge was well furnished including the kitchen. We had a balcony with a gas grill that worked. Especially liked the fact that we had a washer and dryer and an assigned underground parking spot with our unit.