Club Wyndham Mauna Loa Village

Would be nice to have a restaurant-bar on site for those times when we did t want to cook and didn’t want to drive, otherwise we really enjoyed our stay. Staff was gracious and helpful!

Great place to stay!! We will be back

Check in experience was odd/unclear - someone was waiting in a golf cart in the parking lot that we just happened to stumble upon. it was 10:30 pm and dark. We found the man unfriendly at check in. The check in staff the following morning were more friendly and helpful. Suite is very minimally stocked which is a big downer. very minimal dishes, no tin foil/food wrap. no condiments at all. very frugally stocked with paper towel, toilet paper, dishwasher/laundry tabs, body wash was empty. Though, front desk did restock when asked but would have been more convenient if the suite was well stocked for 5 people from the beginning. Kitchen was VERY small and not what pictured when booked on Expedia. shared BBQs to use on property which worked well and were clean. Ample parking, 3-5 minute walk from our suite. They were able to accommodate our two vehicles at no extra cost. Nice to have pickleball courts on property but wish there was a way to reserve a court. AC worked well. Nice lanais off both bedrooms. Ample pools with hot tubs for all guests, though could use a good clean/scrub down. very pressured check out experience. cleaner was waiting outside our front door at 09:45, though check out was 10:00. Biggest downer: shared beach chairs/umbrellas for all units and is first come, first serve. We ended up buying our own because there were none available when we went at 8 am. In my opinion each unit should have had their own, this is a must when travelling to Hawaii.

smooth

nothing

layout with bedrooms on lower level and living quarters upstairs

Pickleball courts and grounds were nice. Pool was ok for backyard size but was closed our first night due to light out. The kitchen seemed hardly used and was ok

We did not get the room that we had agreed to and paid for. - a 1 bedroom deluxe unit. The pictures of our unit were totally different from the unit we were given - it was a utilitarian ADA unit- we weren’t asked if we would agree to this and when we talked with management, were told the owners always come first!! and that nothing else was available. The bathroom toilet moved around at base and water leaked around floor walls. This was false advertising and I would not recommend this Resort? to anyone! We paid $888.99 total for 2 nights in this unit

I would have given a higher rating but the staff at check in wasn't very friendly and didn't seem to care about my questions

Well-maintained, beautiful property; plenty of parking; very friendly and helpful staff.