Holiday Inn Express Köln-Mülheim by IHG

Good hotel when visiting Cologne. It’s a little out of the city 15 mins by taxi but still a convenient base.

1 night family trip during a tour of Europe. Very clean and welcoming hotel. Location is a bit out on a limb and reception weren’t great with the advice of transport to the centre. Beds were a little hard, but overall absolutely fine for a 1 night stay

They said that they have AC and they do not. One day we wanted to take a shower and there was no hot water. One day the elevator was broken

The air conditioning was not working

A+++.. i highly recommend this hotel. It felt classy as soon as i stepped into reception. The staff are at the top end of hospitality.. very professional and very accommodating.. so a big thank you to them. Very safe in these times of Covid.. they obviously have put a system in place to ensure their guest are safe and yet comfortable. The rooms are extremely clean and what i really liked was the clever way they have designed the bathroom to be able to swing the door and have a private area to use the toilet. Great layout.. very smart and well designed.

The air condition in the 2 rooms wasn’t working well we complained and they changed one of the room but there is no improvement. The weather was very hot we couldn’t sleep at night. Very disappointed

Dusty. No extra sheets or pillow cases for our pullout. Check in was awful. Random person with no id badge attempt to help me but I was reluctant to give any information. Then the actual worker came out I told him this random person with no badge tried helping me but the worker wasn't concerned. A/c was warm. We stayed in June and the room was so hot the a/c didn't work. No room service. Asked for extra bath towels and we only got hand towels. All very disappointing.

the hotel is pretty clean and the staff is really friendly

It’s about what you’d expect from a motel. Our purpose was to find a place to overnight close to the airport without any frills and at low cost and it’s precisely what we got. The women at the front desk were very helpful in recommending restaurants and organizing a cab to the airport. The room was decent. The breakfast could have been better. We’re typically used to having a few additional hot protein items such as sausages or bacon or scrambled eggs. The juice was a bit watered down and the breads were stale. Better than nothing, but by a hair’s breadth. Nevertheless, if you can get a good rate, then I would recommend this for a place to crash the night before traveling onto your next destination.

Likes the friendly staff. Very helpful. Clean rooms, nice coffee.