Holiday Inn Express & Suites - Parsons by IHG

Clean, comfortable and convenient hotel.

One of the best off interstate hotels I’ve rented in a long time. It was super clean, the staff were very friendly. Weekend breakfast is open until 10:00 and the buffet was fully stocked even at 9:45.

The hotel was convenient to where i was going. The lobby was clean, but the front desk person was folding a lot of sheets/towels when we checked in. She was busy doing that and seemed a bit bothered when she had to stop and check us in. Once getting off the elevator the hallway was very hot and muggy. The room was clean but noisey. The AC is loud. We needed extra towels and a blanket the night we checked in. We told the front desk and they never brought it up to our room. The next day we didn't need room service to clean the room but later that day needed all clean towels and the extra blanket. We informed the man at the desk (Vinay). He told us we would have to bring the dirty towels down to him and then he would give us clean towels. We explained to him that wasn't exceptable. He was angry but we told him we would leave the dirty towels outside our door and expected the clean towels. He bought us the towels some time later and was angry he had to go back down and bring back the extra blanket we still needed. He was not customer friendly at all. I would suggest the Best Western that was near by.

The staff was helpful, the room was comfortable and spacious, and the hot breakfast was a nice touch.

nice stay

Storm came up and he was at the doors to help us in. Also tv went out. Called the office he talked me thru what to try when it didn’t work he came in and tried then went to his computer to try next step and called us to see if worked. It did.

Need to stay on top of the breakfast better. Was getting old and hard. Had to ask for fresh.

Easily the best hotel in Parsons - normally a hand-crafted coffee fan from Remnant cafe, but the coffee machine in the lobby hits the spot. The ownership has pride in their hotel. I’m a Marriott fan, but when I visit the PK area, I’ll stay here.