Country Inn & Suites by Radisson, Billings, MT

Funeral date changed manager refused refund since paid in advance. Total SCAM Cancellation denied. Now out $1300 cancelled more than 7 days in advanced notice. Manager stated she would consider refund due to to special circumstances, Stacy gave her email to send request….no reply after multiple emails requesting refund.

The breakfast was pretty good

I didn't like that there was no hot tub the pictures on booking of the swimming pool is not the swimming pool there so that's false advertising the TV was so small you couldn't barely see it from the bed. They messaged us halfway through the stay and we told them about what was disliked and they did nothing. . The pool they have is small and was very very chlorinated. The spa in the room had an electrical switch inside the spa so you could not fill the water to a nice comfortable level you could only get half your body covered with water.

Beds are comfortable and A/C worked well in room

Had a smell, carpets look dirty, shower didn’t drain and you can hear things outside your room

Not the cleanest, but otherwise nice. (I didn't want to walk on the floors of my room without shoes)Spacious room and comfortable beds.

Feont desk staff was very laxed smelled like pot everytime we walkiled in. No hot tub as website says. Guess the filled in in woth concrete a month ago?