Wild Dunes Resort - Sweetgrass Inn and Boardwalk Inn

The inn was great and staff was all very nice. They say there is only valet parking but you can just park on the city right of way on the street in front. Room service came by at 8:00 am the day we were leaving and seemed ready to get rid of the guests as soon as possible.

Great service

We were very disappointed with our stay. Despite emailing the hotel twice before our arrival to confirm, all three EV chargers were out of order, which caused a lot of inconvenience for us. After checkout, the hotel claimed they refunded money to a credit card number we do not know or own. Since then, we have received repeated messages over two weeks asking us to return this money, but they have never provided any proof of where the refund supposedly went. They even mentioned the possibility of debt collectors and lawyers, which we found very upsetting. This seems to be an internal mistake, and we feel it is unfair to place the responsibility on guests. Because of this experience, we will definitely avoid this hotel in the future and advise others to be cautious.

Amazing location right on the water, with lots of amenities on site. Loved the multiple dining options too. Great for families. Definitely would come back again.

Very disappointing for the price. First off, the front desk insisted there was only valet parking for $35 a day when there was self-parking available for free. When I reserved the room, it was supposed to have an ocean view which it did not. When I asked about it, the front desk told me to contact Expedia. Before I got on the phone with Expedia I asked the front desk if there were any ocean view rooms available and was told there were not. Very frustrating. Breakfast downstairs was an ordeal. Although there were only 2 couples sitting in the dining room, when I asked for a table for 2 the first morning I was immediately asked if I had a reservation. We did not, and proceeded to wait for 10 mins while they figured out where to seat us. The wait was not bad, it was just the silliness of asking about a reservation when there were NUMEROUS tables available. We ordered from the menu and the food was DELICIOUS. Strongly recommend avoiding the very overpriced basic buffet and ordering off the menu. The room was clean and the mattress was very comfortable. Beach access was easy to navigate and the pool area was very nice. The resort itself was very nice and met a traveling family’s needs but the service was subpar. When the staff eventually got to us for whatever we needed, they were very nice, but seemed overwhelmed and confused. If I paid non-resort prices I would give this hotel a higher rating but they really need to support their staff and guests better.

Superior service, modern and clean rooms, very enjoyable staycation for the family of four

We stayed and Boardwalk Inn and staff was excellent! Always willing to help with anything.

The jewel of Charleston

First class resort and staff..we'll for sure be back..

Relatively close to the beach. Very quiet and relaxing.