Quality Inn Amarillo West near Medical Center

Worst hotel I ever stayed. I booked 3 rooms for my family and all 3 were not cleaned up and prep for stay. Stained coffee maker and microwave. TV no picture. Beds were not made. Sheets appeared preused and not washed, crumpled and with hair and some dirt, some stained spots on them. Dirty hand tower in the middle of bathtub. No toiletries inside the bathrooms. Blankets were old and thin for the weather and some without a protective sheet underneath it. Manager was not around. Receptionist couldn't help much. Since it was late at 11:30pm and I have already paid online through Expedia for the 3 non-refundable rooms, we have to do a quick room clean up ourselves and slept with our winter jackets on and without taking any shower.

The shower was draining slow. The room had dog food in the floor. The vanity light didn't work. If it weren't for the pleasant check in, the stay would have been awful.

It was clean in it was quiet.

I got it, i was the only gueat at christmas eve, But that should not keep back fro serving breakfast The rooms need a good clean up Dont help that pool is i side and the hallway smells like chloride

It was fair enough for the occasion

The rooms were pretty good for the price, but were obviously a bit old and run down. I rented two rooms to accommodate my whole family and one of the rooms initially was boarded up and inaccessible. They had to assign a different room, which was a bit awkward. I got a good night’s sleep and a passable continental breakfast. Nothing too exciting, but passable.

Bedding was dirty

The booked to a room under construction. I couldn’t stay. This is Christmas travel so all the other hotels were booked. I had no place to stay. I had to go to another town and pay triple the cost for the hotel. Never will stay at the brands chains again. Absolutely horrible.

Ok so you get what you get for the price. It's a place to sleep with a bathroom. Heater works really well. Pretty clean in the rooms. The staff at the front desk was friendly It smelled like cow manure due to being close to a feed lot. But we couldn't smell it in the rooms. Not very secure on the outside the door doesn't have key card entrance anyone can walk in. Doors to the rooms are hard to open due to settling of the building, and doors don't open the first or 3rd time you try to use your card even though the light turns green. One of the rooms the door kept locking open.

First room had a maintenance issue that housekeeping should have noticed. Front desk was friendly and helpful and got us moved to a different room.