Royal Court Hotel & Spa Coventry

It was a nice stay

Having checked in advance by phone that we could check in at 2pm as we had a wedding to get to, upon arrival at 13:55 we were told ALL check-ins would be at least 20 minutes wait. After a discussion we were told the room was available so we could have the key. Surely a blanket hold on all check-ins is not required if some rooms are available. Also the room had not been cleaned properly, having found a sock and a food carton when we arrived. Reception and housekeeping needs to up their game if the hotel wants repeat customers!

The hotel was not like it was shown on the website the room was very small the bathroom was not clean

Avoid Avoid Avoid this hotel is housing homless people. I could smell weed in the corridor and dogs barking doors slamming al night. I did complain to get a refund butvthe manager was just making excuses and wasn't interested.

Or stay on this occasion was the 2nd time we stayed at this hotel and we were disappointed. We stayed all inclusive and initially had a very nice executive room but then a leak from bathroom ceiling transferred into living area so we had to move which left us with hard beds and different sized/feeling pillows Facilities were at first declined and asked us to pay but after going back to reception our room card was stamped and then enter was allowed for free Restaurant: exactly same menu as our first stay a couple of months before, not catered for children or vegetarians. Asked for a sausage to be made for my daughter as there was only fish and another meat but the chef declined to do so and desserts was one choice only with no other options. Breakfast was acceptable. So requested food package money back on this occasion Other than this the hotel and friendliness was good and it’s a lovely visual place for weddings and birthdays but no entertainment.

Room was awful, bed uncomfortable and breakfast was no where near to a basic standard

We’ve had a great stay, cant fault the room pool reception, staff, will definitely recommend and will be booking again.

Very professional

Dated and a bit expensive but ok for what I needed. Sadly arrived too late to make use of the facilities

Comfortable bed and room. Bathroom was modern looking and clean. First room we were given smelled of smoke and may have been a smoking room but we were non smokers and so we were given a new room straight away. The breakfast was lovely and there was plenty to choose from. Our main reason for selecting this was it being 15 minutes from Birmingham airport. We were able to check in at 4am after our flight and there were staff on hand at this time. It was a bonus having the pool on site which we used the next day for a £4 charge.