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7.7 / 10 Guest Rating

Heartland Hotel Queenstown

27 Stanley Street, Queenstown, nz

Heartland Hotel Queenstown - main view

About the Property

Panoramic Views and Convenient Location
Heartland Hotel Queenstown offers breathtaking panoramic views over Lake Wakatipu to the mountains. Located centrally in Queenstown, just a short walk from town, guests can easily explore the beauty of the area.

Charming Alpine Architecture and Modern Amenities
Experience the charm of traditional alpine architecture at the hotel, complemented by modern amenities. Most rooms provide stunning views, and guests can enjoy satellite TV, wireless internet, and coffee/tea facilities.

Dining Experience at Hillside Brasserie
Indulge in a delightful dining experience at Hillside Brasserie, open daily for breakfast and dinner. Whether starting your day with a hearty meal or unwinding with dinner, the brasserie offers a cozy ambiance to enjoy delicious food.

Book your stay at Heartland Hotel Queenstown to immerse yourself in comfort, convenience, and stunning views.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that there is a 1.5% charge when you pay with a credit card. Please note that when booking 5 or more rooms, different policies and additional supplements may apply. Heartland Hotel Queenstown has a limited number of free car parks for hotel guests. Complimentary Parks are allocated on a first-come first-served basis and cannot be reserved. Paid Parking: The hotel has paid car parks available nearby. These car parks can be reserved in advance, but spaces are limited. Please contact the hotel to reserve a paid car park.Sauna is closed from 2026-08-31 until 2026-04-08 Fitness center is closed from 2026-08-31 until 2026-04-08 Hot tub/jacuzzi is closed from 2026-08-31 until 2026-04-08 A deposit may be required at the property.

Check Room Availability

1 night ยท 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good3941 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.0
Service8.4
Location8.9
Room Quality7.0
Amenities7.5
Value for Money7.0
Food and Beverage7.5
Overall Experience8.4

Select topics to read reviews

N
NatenzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 28, 2026

"Great"

10.0

Everything was really good

Nothing to complain about

Helpful?
H
Harry BryantgbGB
Verified booking
family_with_children
Standard Room
Stayed in Apr 28, 2026

"All good."

7.0

Great room pizza! Rooms quiet, clean and spacious.

All good.

Helpful?
A
AislingieIE
Verified booking
couple
Standard Room
Stayed in Apr 28, 2026

"Good location, free parking, food not great."

6.0

Great location, room was spacious. Bed was very comfortable. Staff were friendly. Free parking on sites which was very good.

Breakfast was terrible. All the cooked food was cold. It was not replenished often so not much left by the time we got there (8:30am). The food heaters were not working so cooked food was all cold. We stayed to celebrate our engagement and had requested to prepay for prosecco in our room but request was ignored.

Helpful?
R
RuthauAU
Verified booking
couple
Standard Room
Stayed in Apr 28, 2026

"Exceptional"

10.0
Helpful?
H
HenrynzNZ
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Very Good"

7.0
Helpful?
G
GaryauAU
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"Exceptional stay,staff friendly and helpful and the meal we had was very good"

9.0

The room we had was very good with a great view. Walking distance to town Open fire,bar and restaurant

Nil

Helpful?
T
ThompsonnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"Good"

4.0

The fire place even tho it wasn't going. And the friendly people who were also staying there.

Dirty glasses in room a sheet on top of bed.instead of a proper duvet cover. People walked into our room .double booked.no kitchen sink so had to fill jug in bathroom. And the price for all that $350.and our room wasn't ready by 4pm.so we asked for late checkout but we got a no ..and our view was watching the housekeeping and cars come in and out.

Helpful?
T
TeshanzNZ
Verified booking
couple
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

9.0

Location to town centre, view overlooking Lake Wakatipu. Easy check in and check out. Friendly and professional staff.

Helpful?
D
DavidauAU
Verified booking
couple
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

9.0

Great location, views and comfortable rooms. The staff were vere helpful and pleasant. We loved our stay.

Helpful?
J
Joseph Heenan.. Deaf Man auAU
Verified booking
solo_traveller
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

10.0

Close to town centre but unless if yiu are good walk up the hill.. great view from balcony and have a whiskey as a goid just one off full breakfast

Nope

Helpful?