Extended Stay America Suites - San Diego - Carlsbad Village by the Sea

Nothing, smells as soon as you walk in.

Found hair in my bed and in the restroom. Also dead bugs near ac vent. Also spiders on the ceiling. But that’s all.

There was nothing that I like about this hotel. Other than it was down the street from the beach.

It was dirty and had a foul smell. There was a lot of homeless people there as well. I mean my room itself wasn’t too too bad. However, I would never stay there again.

Localidad

No hay lugar para comer y tambien hospital pers I was con perros

Location in walking distance to village and beach. It was a good value for the money. Not luxurious but a safe clean quiet place to stay.

Rooms were spacious and clean. Staff was friendly and the parking wasn't too bad.

There was an AWEFUL smell in the hallway coming out of one of the rooms. One room left its door propped open and it was a total mess and they were clearly living in the room. The smell came from this room. We were on the 1st floor. Completely ruined our stay. Something tells me the health department needs to get involved.

The location was good

The staff were not helpful at all. I asked about late check out the night before I was going to check out and was told it would be $25 but to call in the morning. Called in the morning talked to the front desk girl and she told me that she could give me until 12 at no charge. Got a call at 11 from the manager that I would need to check out by 11:30 or I would be changed $50. Explained that I was told I had until noon. Her reply was she spoke to the girl and she said she never said that… ummm what?!!! I was about 20 min away and there was no chance I would be checked out by 11:30. Explained that I would not be paying because I was told I had until noon and I would be on my way to check out before noon. Manager was so rude over the phone but when I arrived she acted like nothing ever happened. Also both nights when we left for dinner someone had let their dog pee by the door and it stunk so bad!!!! I’m all for pets being allowed but it smelled like dog everywhere. I would not stay here again.

Location was good. Central. Easy 15 min walk to the village. Room was clean and comfortable.

Breakfast options were very limited and packaged. Bathroom had shampoo upon asking which was inconvenient. Also had to request water glasses and none were available so we were offered ceramic mugs. Also only available upon asking.

Marisol and the rest of the staff were absolutely wonderful 10/10. Some crazy new rules like allowing full size-non care dogs that are loud and threating is insane. Also experienced bug problems.. many ants and one cockroach I that was on my kitchen counter the first morning I woke up. I did not leave any food or garbage out that would have attracted them.

The staff is awesome very helpful always asking how's your stay and day going. Checking in is so simple fast next thing you know your in your nice clean room. Highly recommend.!

Nothing to complain about here. If there was I would mention it. But really I got nothing.