Liverpool Aigburth Sefton Park Hotel By Belvilla

Room not clean.Clumps of hairs on carpet. Tiny room. Breakfast very poor. Staff pleasant but incompetent. Paid just under £500 for 2 rooms for 1 night for family occasion. Total rip off. Never again with Best Western!

On check in no times where given for breakfast or where any of the facilities where or what time bar open or anything like that at all just told where room was checked into our room for somebody else’s clothes to be in wardrobe and other items in there room was filthy even after cleaned again thick dust on dressing table I even wrote clean me in the dust that’s how thick the dust was spare pillows on top of wardrobe where dirty kne with blood in and the other smelt dirty got them changed just overall not a nice room to stay in

We went for a budget room and it served its purpose. It was clean but dated and no view but it was cheap. The hotel is being refurbished so it may not be as cheap in a finished room. They weren't serving evening meals during our stay but the Milo Lounge in Lark Lane is a 5 min walk away and was fab. We met our daughter for breakfast in the morning so I can't comment on that. Great location next to Sefton Park for a walk.

We had a room at the rear. The room was dirty and tired. The bathroom was dirty and the bath didn’t drain quickly enough. When the bath did drain water came up through the sink plug hole and two dirty used ear buds came up. The light on one side of the bed had no glass but it was behind the side cabinet. I know this was only a £60 room but the room just wasn’t nice at all.

Bad Hotel

Staff was so friendly and chatty we was so tired and found the hotel comfortable and fresh xx

Great friendly professional staff in all departments, fabulous full breakfast buffet that was hot. Plenty of hot water, hotel having a bit of a refit but not affecting stay- Hotel across the road from Sefton Park & beautiful garden at the rear

I have stayed here before and always found the staff and hotel to be brilliant. I was going to be busy painting my daughters flat whilst there and the staff were friendly and helpful. My room 14 was clean and the bathroom updated and modern.

nice room,breakfast,staff

staff were friendly and helpful. But rooms very dated and first room we were allocated had such an overused mattress the springs were constantly decompressed. We were moved rooms immediately when requested and the second room had been updated more recently and mattress was better (still not great though). The fire escape for the floor was through our bedroom and unfortunately the smoke alarm did go off in the middle of the night, luckily we didn’t have to evacuate. Tea and coffee making facilities, hairdryer in room, toiletries free. However not all that was used was replaced with the daily cleaning service. The spare toilet roll was put onto the holder but no spare left. I go to Liverpool frequently and won’t stay here again. I wouldnt recommend. It’s a shame because it’s a gorgeous building on the outside, and staff were all friendly.