Iron Mountain Inn & Suites MI US 2

The quietness of the location

The breakfast actually being open and available

Property was fairly clean but stinky.

Terrible experience. I made a reservation using Expedia and was lectured as soon as I checked in because I didn't reserve with them directly, and was told they were full. After I told them that the $109 was taken out of my account so I either need a refund or a room, they found me a room. Check-in took about 20 minutes. When we got to the room, we discovered that you couldn't shut the bathroom door unless you lifted the toilet seat because it was the wrong size. The TV didn't work and when we asked about it, we were told everything works in the room and maybe our kids could figure it out. The hot tub was cold and they closed the pool an hour and 20 minutes early. The breakfast room opened 10 minutes late. The man at the front desk kept recruiting guests to join him in his prayer circles. I talked to several other guests while we were there. They had broken TV screens, air conditioners that weren't working, and some were even given single bed rooms even though they reserved a kitchenette suite with queen beds. This place is a disaster. Next time I will spend the extra money to stay anywhere else.

Was ok

Staff was friendly, but pushed their religious beliefs

Check in took extremely long time. Run down and older but clean and fine for something cheap.

Nothing like the photos suggested. The room was filthy, smelled like heavy mold. The beds were hard as a rock. The hallways smelled like curry. TV channels did not work. Horrible experience.

Owners were very very kind, but they were overbooked for what they could handle. The bad: Took almost 25 minutes to check in because there were problems with the printer. Rooms were very outdated, ran out of towels for the pool. Hot tub was same temperature as the pool. The good: Showers were clean and had great water pressure, hotel was quiet, and again, the owners were very nice people.

I very much loved our stay. Owners were very nice and friendly.

didn't do breakfast

no complaints