Holiday Inn Express Hotel & Suites Gananoque by IHG

breakfast was perfect and building was modern.

The staff was good but our A/C kept cutting out during the night. Our toilet also had an issue with the water not going down right away and we alerted the staff early in the morning and they took all day to fix it.

This room was advertised as a wheelchair accessible room with roll in shower but was not suitable at all. It was a suite and the bed was through a narrow door with not enough room to get the power wheel in and around a tight corner. Luckily we were able to shove the bed over about 6 inches to make it possible. The " roll-in " shower was a molded seat insert with not enough room to push our manual shower chair in. The property is not up to the standards you would usually expect at a Holiday Inn. We choose them for consistency in accessibility but this was not at all as expected and made for a difficult stay

We stayed here for a couple of evenings and honestly it was just what we needed. Small, cool pool that was refreshing after a sweltering day. Sauna was great, rooms were clean. Everyone who worked there were very friendly and accomodating. Check-in and check-out was a breeze. The only thing I would say is a negative is the elevator was super slow. But, it's only 3 stories, so if you are able, walking down/up the stairs was a very easy option.

Just of the highway, easy access to many river related sites and the region's walking trail. Safe, quiet, convenient, clean, affordable. I would stay here again.

Clean and kind staffs

Great staff very helpful

Overall, really good stay. Friendly ztaff, decent breakfast, lean rooms

Bed was terrible for sleeping, found it to soft for a mattress, other then the bed it was good! But definitely an upgrade on a bed for sure!

Very nice stay. Quiet hotel.