Petite Auberge

Room was great, shower was great, breakfast was great and the staff were great!

The bed was extremely soft — so much so that it created a noticeable slope, leaving our heads lower than our feet. A firmer mattress would make for a much more comfortable stay.

Petite Suite spacious, nice & cozy except for persistant musty smell. And not enough blankets, and no real sleeping pillows except for large bolster pillows. Good coffee. Deck boards need repair.

Staff was amazing, location is great, nice and comfortable room.

The fireplace is super cute, and the overall decor is adorable. The breakfast was on the sweet side but enjoyable nevertheless

The staff was very friendly and had a great vibe.

The hotel smells old and is in a significant state of disrepair. All the fabrics on the chairs and armchairs are stained, and the mattresses are worn out — whenever one person moves, the whole bed shakes and wakes up the other person. The breakfast has no cheese, cold cuts, or scrambled eggs. The price-quality ratio is very poor. It is not what is shown in the photos. There is no one at the reception desk; you have to go find someone at another hotel 20 meters away.

Room was well appointed and comfortable. Continental breakfast was great with ample selection. Staff were friendly and helpful. Lounge areas at Petite Auberge and the White Swan next door were comfy with all-day tea and coffee, bottled water and mineral water. Location was excellent with easy access using Muni day pass ( for cable car, bus and train) to downtown, Fisherman’s Wharf and further afield to Golden Gate Bridge and elsewhere.

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