Quality Inn & Suites Houston Northwest - Cypress

Liked the room, clean, quite, easy access to food and stores

Enjoyed my stay

We did not try the breakfast but the room was clean and spacious. Only complaint was checkin could have been more accommodating. I reserved online and even called to inquire prior to completing reservations, however was never advised that when I got there I’d have to pay an additional fee. I feel this is something that should be explained when you call for specifics. Other than that the stay was good.

Property has bed bugs

There were two different women that I saw go in the room next door but 95% of my two day stay, one or both of them sat outside in front of their room and smoked, talked, and/or talked on their phone on speaker phone. To say they were trashy looking would be a compliment. This went on until about 0400 both mornings that I was there. I did see two males at two different times standing outside and talking to them for several hours both nights. They were well aware that I was staying in the room next to them but had no consideration for me being there. I worked 12 hour days both days and needed to get sleep but they still stayed outside the room the entire time. The room was clean but several things were broken and the tile floor was sticky. I will not stay at a Quality Inn again and will definitely never recommend it.

Very spacious clean room nice and quite until the train rolls thru about 630am 😆

Great place

Hotel was clean. The bed was comfortable and the room was OK. A train runs right by the hotel and is very loud if it was just once a day I wouldn’t complain, but the train is frequent since it’s near the port. I was very upset that I was charged a deposit upon check-in. I use choice hotels all the time and there is no reason for deposit in this hotel. I was also not made aware of it before I booked it.

Great place to stay

The room was very clean and well kept. The Ice machine on the outside was out of order.