Extended Stay America Suites - Palm Springs - Airport

Floor was dirty, hair on bed, sink wouldn't drain.

I loved having a fully stocked kitchen and the ability to have additional utensils delivered to my room at no additional charge. Thank you so much for that.

It's a small thing and did not impact my stay at all but since I was asked, I noticed a few hairs that did not belong to me in various places near the kitchen. Also the lining to the counter was missing. You would only notice it if you really looked, but overall everything looked well cared for in the room.

Location and Brian was great! Tv/remote broken and they brought me a new one.

No hand soap (only facial bar and body soap), no shampoo or conditioner etc. Basic hotel stuff, crumbs on floor. Trash in elevator that nobody picked up

Breakfast was a cart in the lobby that offered coffee, tea, packaged muffins and instant oatmeal packets …

No ice machines and the ice trays in the freezer were empty. On max setting the water did not freeze in the trays until left overnight. The fridge was cool, not cold, also on max setting. Very inconvenient for my sister who needed to keep her medication cool. The bathroom had an overpowering moldy smell and the tub was rusted. The deadbolt lock would slip to the open position when the door was bumped. I had to tether it in the locked position to the bolt latch above to secure it. Our room was adjacent to the side entrance. That entrance area was also used as a pet latrine area. The walls and dirt showed numerous stains and wet spots. It did not seem that anyone policed or hosed off the surfaces.

Close to the airport and downtown Very quiet and peaceful

I was Looking for a Snack I know they have grub hub but Mabe they could have a snack store some hotels I stand in had then they were self serving chips sodas things like that

Location and awesome service

Rooms need updating