Hyatt Lodge Oak Brook Chicago

Excellent spot for kids. Very close to Oakbroom malll. Pool is great for the kids and there is a very big hot tub. The lounge area is very open and comfortable to sit and have a drink. Nice views as well.

Wonderful accommodations! Staff excellent, professional, helpful and made stay that much better.

Max , Has been over and above giving out standing service and will make you feel like you’re at home there. I will admit this young man has hospitality down. Great stay in February.

Amazing location surrounded by beautiful nature. Breathtaking lobby area to meet and greet friends and family. Rooms were very comfortable. We didn't get time to use swimming pool. All the amenities were excellent.

There are some discrepancies in the billing which we are sorting out with the sales and billing team

I had some business in town and decided to book with the Hyatt for it's central location. Unexpectedly, my stay was excellent. Everyone from the breakfast workers, front desk, housekeeping and the bellmen were friendly, attentive and service-oriented. The property is renovating rooms in phases and you wouldn't know it as I haven't heard any noise what-so-ever; The final room product looks fresh, modern and welcoming. I would certainly stay again after spring or during the summer if I head this way again. Also, I would recommend the hotel to anyone on business, or any families who would be utilizing the very large lap pool. Additionally, there is an oversized gym, sauna, steam room, spa and an abundance of conference room space for any activity. Thank you

Visiting the Hyatt several times for family fun staycations has became a tradition almost! I love the amenities. I love the cleanliness. Do not know the persons name who checked us in but super super nice!

Some things that were very disappointing was travelling and paying for a room strictly for amenities. When those amenities are not up to part. It is very frustrating. Through the door it was not clear that the 2nd floor was under construction. Getting on the elevator with bags to be on the 3rd floor to turn back around and see the sign that the elevator won’t work to go to 2nd floor. To Walking up to the 2nd floor ….to travel through dust and bare floor construction zone was shocking. To get down to the pool and the jets did not work with a room temp tub vs hot tub was disappointing.Also, Last visit there was a tub in the room. This time. The stand up shower I liked but is definitely definitely a risk. Even with the doors shut water still spills on to the floor. Making it a skating rink.

Property is located at calm and quite location,Room was neat and clean with limited amenities.Found hospitality at weaker side.Needs more help at front desk