The Glasshouse, Autograph Collection

I had a wonderful experience at The Glasshouse, Autograph Collection. I stayed for five nights during my honeymoon, and the entire experience was truly memorable. The staff were extremely kind, welcoming, and attentive throughout the stay, which made a big difference. As a thoughtful gesture, they surprised us with a complimentary bottle of whiskey, which we really appreciated. The hotel itself is very comfortable, well-maintained, and offers a relaxing atmosphere—perfect for a special occasion like a honeymoon. I genuinely enjoyed every moment of my stay and would highly recommend this hotel to anyone looking for a peaceful and high-quality experience.

Location, and the staff, and the upgraded room ( we paid)

Nothing really

Breakfast was good.

Too business orientated, dated decor, unfriendly staff

Breakfast was excellent with a full buffet AND cooked to order entree. Server was friendly and helpful with suggestions for sightseeing. Bed was very comfortable, room was huge.

All staff were very nice and engaging. The room was lovely and great to have access directly to the gardens. Great views from the gardens to the Firth of Forth and Calton Hill. Location was superb, with the Omni centre next door and plenty of good places to eat.

Breakfast was disappointing for a 5 star hotel like this. We had to wait for a table for a while, not because there were no tables but because they were short staffed. While waiting we were offered to help ourselves to juice, but when we tried to take some there were no glasses. It was even a big deal to get a spoon for the yoghurt. The food was also quite bland, cheap ingredients used. For the price, our expectations were not delivered. They need to do better as this is an easy fix.