Quality Inn Near Seaworld - Lackland

Location was great ro seaworld and very close to shopping complex, walmart

The room was not clean, mattress and sheets had stains on them and the springs in the mattress were very collapsed. The bathrooms had stains on the wall and our room didn't even have shampoo. We asked them to replace our sheets but they stated we needed to come down and get new ones instead of them delivering them to us in the room, service was horrible

This was a great experience the staff was amazing. Customer service was awesome they make you feel very welcomed. The breakfast was delicious and beds felt great. I visited for my son’s military graduation. They have a lot of military families who visit this establishment. Xavier also gave superb customer service.

Very clean and staff was nice and helpful.

Beds are very hard

Location

Ursula the receptionist was very prejudice and harassed my family for being outside in the parking lot and taking a picture while on the way to OUR car because she ASSUMED they were messing with one of the owners cars outside. There was also urine on the bathroom floor soon as we checked into our hotel room. Very disgusting

Falta más variedad en el desayuno

Personas bilingües para los que no hablamos ingles

It was close to shopping nearby which was very convenient! The pricing was pretty good and the staff were very pleasant. They also made sure that vehicles were secured on the property.

The only minor issues that I had were that for each night I stayed, there was a small roach that would crawl out of the outlet near my sink. Also I found that there were stains in the bedding when I first arrived, but the staff was kind enough to replace it with no issue.