Hotel Soers

Heel netjes

Kabaal

Het hotel was prima, de douche heel goed, de beheerder was uiterst vriendelijk. Inchecken ging voor ons goed (er was op dat moment geen personeel aanwezig), maar als je niet zo digitaal vaardig bent, kan het wel lastig zijn. De beheerder was prima bereikbaar via WhatsApp en reageerde meteen. Hij dacht ook mee over makkelijk parkeren.

Op het moment dat wij er waren, was de ontbijtzaal in renovatie, daarom konden we er niet ontbijten. Maar goed, dat kan gebeuren en dichtbij waren prima bakkertjes om te zitten en te ontbijten. De kamer ligt aan de straatkant, met de ramen dicht totaal geen probleem, maar op een warme dag...

I would give this hotel 0 stars if that were possible. We arrived in the evening after a 250 km drive with two children. Our arrival time was booked and confirmed in advance. Despite this, the room was not ready because the hotel staff “forgot to clean it.”. Of course, there were no other free or clean rooms. After a long journey, being told that no room was available for us to rest was completely unacceptable and extremely stressful, especially with kids. As a result, we were forced to book another hotel at the last minute and pay an additional €300 for two separate rooms, since nothing was available after 19:00. This is a serious failure in basic hotel service and organization. I have already informed Booking.com about the situation. Very disappointing experience. The guy at the front desk did try to convince us to stay somewhere near that he could find, but I did decline.

Lage zum Zielort in Aachen

Kein Frühstück

Nice large clean room for 3 (#5) with 3 twin beds and space for 3 pieces of equipment. Clean and reasonable size bathroom with towel rack and nice size shower. Lots of plugs for electronic equipment. Street parking in front of hotel. Quiet even on street side when windows are closed. Very helpful staff: as we were very early to check in, they let us put our luggage in our “to be” room even if not made at that time. They also provided us with the key to the room right away; so we could go downtown for the rest of the day.

Soft mattresses to our satisfaction. Unstable internet under the Soers Guest network; but better under the other Soers network. A bit far from old city (30 min) - but we knew that.

Ruime, grote familie kamer voor goeie prijs

Günstig

Nicht sauber. Zimmer riecht nach Zigaretten