Sierra Inn Near Fort Huachuca AZ

solo la hubicacion es exelente cerca de todo

el baño caotico en 100%, burbuja de agua en el techo, con una gotera constante, exeso de moo en techo sobre el labamanos, la tina sucia. llave de la regadera ocxidada tarbajosa de manejar. fue la habitacion 212. siempre habiamos llegado ahi , sin queja. esta ocacion fue fatal el tema del baño. no volveremos a llegar ahi.

No breakfast just stale bagels no cream cheese. No fruit. No proteins. Light over vanity did not work.

Room was ok but fridge was stinky and couldn't adjust. Nonworking light over vanity. No breakfast to talk about.

no TP in room, Although the hotel appeared to be almost empty we were put in a drk back corner, next to an overflowing smelly trash can. The room stank and the couch looked like "something" was all over it....

Kaily checked me in. She also moved me to another room when I complained about the all night noise in the first room. Kaily was friendly, nice, helpful and accommodating. She was the only great thing about the stay.

Dated rooms, clean enough to overlook. My first room was so loud that I couldn't sleep due to surrounding rooms. 2nd room quiet enough.

Location was good

The sink in the bathroom did not work and was never fixed.

The room was great.

The person staff when I checked in was rude. I was also not pleased the staff for check out. Nobody there very early when I had to check out at 4 am even though they say the front desk is always open.

Everything

Nothing

Remote not working, staff no help. The 1st room they assign is occupied. I asked for king and end up with dual. Staff just wanted to move you not fixing the issue.

USB port not working and staff no help. Breakfast just cereal and not replenish at all. Coffee and yogurt acceptable.

I had a reservation with a Pin # and the hotel had overbooked and claimed that They did not have any information about my reservation but later on they charged my credit card even though I had checked in at 5:15 pm.

The hotel was overbooked and gave my reservation room to someone else stating that they did not have any information on my reservation, and that Booking.com sometimes made reservations when the hotel was already overbooked. However, my credit card was charged for $89.40 which was the original charge when I had made the reservation originally at least 2 weeks before. Your type of business is very dishonest and illegal. I would not recommend your service to anybody.