Best Western Plus Steeplegate Inn

The Room was spacious and comfortable 😌. The temperature was cool. Bedding is light, bed is on the firmer side. We slept a well. Pool area was clean. Breakfast was a plus. Staff worked hard to keep up with items.

Our room didn't have fresh toilet paper rolls. Our room also did not have enough towels. There were only 3 towels for the 4 of us. Pool towels were low stock, staff does try to restock... however, other guest take pool towels back to their rooms creating the towel shortage.

Quiet, clean, and my dog loves it there.

Very nice staff.

Location was great.

Rooms are always clean.

My family and I stay 2 to 3 times a year, last year and definitely this time this hotel has gone down hill. The restaurant and bar have both closed, breakfast was horrible, very few choices. We used to stay there because it was a nicer hotel than average, but now it's not. By next year I can only imagine how trashed it will be. Won't be staying anymore. All imenities we were will to spend extra on are gone. Shampoo was literally taped to the wall with black tape.

Clean and free breakfast. Location was good

Snow covered the door we were supposed to enter. Snow up to almost our knees. People in pool way past closing time and our room was right by there. Lots of noise.