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8.4 / 10 Guest Rating

Best Western Plus Hotel Carlton

5 Rue Des Glieres, Annecy, Haute-Savoie, 74000, Annecy, FR

Best Western Plus Hotel Carlton - main view

About the Property

Convenient Amenities: Enjoy complimentary wireless internet access and a reception hall at Best Western Plus Hotel Carlton.

Dining Options: Indulge in snacks at the snack bar/deli and cocktails at the bar/lounge.

Central Location: Stay in the heart of Annecy, with Lake Annecy and Notre-Dame-de-Liesse Church just a 15-minute walk away.

Experience comfort and convenience at Best Western Plus Hotel Carlton. Book now for a memorable stay in Annecy!

Facilities & Amenities

Boat tours nearby
Parasailing nearby
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic soda bottles
Annual carbon offsets
Free WiFi
24-hour front desk
Luggage storage
Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 May. Parking height restrictions apply. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Comfort Room, 1 Queen Bed, Non Smoking, Balcony - Photo 1
Comfort Room, 1 Queen Bed, Non Smoking, Balcony - Photo 2
Comfort Room, 1 Queen Bed, Non Smoking, Balcony - Photo 3
1/3

Comfort Room, 1 Queen Bed, Non Smoking, Balcony

1 Queen Bed183-sq-foot individually decorated room with a balcony Internet - Free WiFi Entertainment - 26-inch flat-screen TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, desk, and iron/ironing board (on request)Comfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

17 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarSafety deposit boxTVHair dryerBathrobeDesk

Comfort Queen Room with Balcony

Non-refundable
Room Only
20% OFF$273.91

$219.13

Includes taxes & fees

Comfort Room 1 Queen Bed Non Smoking Balcony

Non-refundable
Breakfast Included
20% OFF$417.21

$333.77

Includes taxes & fees
Executive Room, 2 Twin Beds, Non Smoking - Photo 1
Executive Room, 2 Twin Beds, Non Smoking - Photo 2
Executive Room, 2 Twin Beds, Non Smoking - Photo 3
Executive Room, 2 Twin Beds, Non Smoking - Photo 4
Executive Room, 2 Twin Beds, Non Smoking - Photo 5
Executive Room, 2 Twin Beds, Non Smoking - Photo 6
Executive Room, 2 Twin Beds, Non Smoking - Photo 7
Executive Room, 2 Twin Beds, Non Smoking - Photo 8
1/8

Executive Room, 2 Twin Beds, Non Smoking

2 Twin BedsIndividually decorated roomInternet - Free WiFi Entertainment - 26-inch flat-screen TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, desk, and iron/ironing board (on request)Comfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

Sleeps 2
Amenities
MinibarSafety deposit boxTVHair dryerBathrobeDesk

2 Single Beds, Non-Smoking, Executive Room, Larger Room, Espresso Machine Non Refundable

Non-refundable
Room Only
20% OFF$330.84

$264.67

Includes taxes & fees

TWIN EXECUTIVE

Non-refundable
Breakfast Included
20% OFF$428.21

$342.57

Includes taxes & fees
Executive Room, 1 Queen Bed, Non Smoking, Balcony - Photo 1
Executive Room, 1 Queen Bed, Non Smoking, Balcony - Photo 2
1/2

Executive Room, 1 Queen Bed, Non Smoking, Balcony

1 Queen Bed183-sq-foot individually decorated room with a balcony Internet - Free WiFi Entertainment - 26-inch flat-screen TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, desk, and iron/ironing board (on request)Comfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

17 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarSafety deposit boxTVHair dryerBathrobeDesk

1 Queen Bed, Non-Smoking, Executive Room, Larger Room, Espresso Machine, Bathrobe And Slippers

Non-refundable
Room Only
20% OFF$309.96

$247.97

Includes taxes & fees

1 Queen Bed, Non-Smoking, Executive Room, Larger Room, Espresso Machine, Bathrobe And Slippers

Non-refundable
Breakfast Included
20% OFF$404.88

$323.9

Includes taxes & fees
Executive Room, 1 Queen Bed, Non Smoking - Photo 1
Executive Room, 1 Queen Bed, Non Smoking - Photo 2
Executive Room, 1 Queen Bed, Non Smoking - Photo 3
Executive Room, 1 Queen Bed, Non Smoking - Photo 4
Executive Room, 1 Queen Bed, Non Smoking - Photo 5
Executive Room, 1 Queen Bed, Non Smoking - Photo 6
Executive Room, 1 Queen Bed, Non Smoking - Photo 7
Executive Room, 1 Queen Bed, Non Smoking - Photo 8
1/8

Executive Room, 1 Queen Bed, Non Smoking

1 Queen BedIndividually decorated roomInternet - Free WiFi Entertainment - 26-inch flat-screen TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, desk, and iron/ironing board (on request)Comfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

Sleeps 2
Amenities
MinibarSafety deposit boxTVHair dryerBathrobeDesk

Executive Queen Room

Non-refundable
Room Only
20% OFF$341.95

$273.56

Includes taxes & fees

Executive Queen Room

Non-refundable
Breakfast Included
20% OFF$441.23

$352.98

Includes taxes & fees
Exclusive Room, 1 Queen Bed, Non Smoking - Photo 1
Exclusive Room, 1 Queen Bed, Non Smoking - Photo 2
Exclusive Room, 1 Queen Bed, Non Smoking - Photo 3
1/3

Exclusive Room, 1 Queen Bed, Non Smoking

1 Queen Bed183 sq feet Internet - Free WiFi Entertainment - 26-inch flat-screen TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, desk, and iron/ironing board (on request)Comfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

17 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarSafety deposit boxTVHair dryerBathrobeDesk

1 Queen Bed

Non-refundable
Room Only
20% OFF$246.3

$197.04

Includes taxes & fees

1 QUEEN BED, NONSMOKING, COMFORT ROOM

Non-refundable
Breakfast Included
20% OFF$333.58

$266.86

Includes taxes & fees
Comfort Room, 1 Queen Bed, Non Smoking - Photo 1
Comfort Room, 1 Queen Bed, Non Smoking - Photo 2
Comfort Room, 1 Queen Bed, Non Smoking - Photo 3
Comfort Room, 1 Queen Bed, Non Smoking - Photo 4
Comfort Room, 1 Queen Bed, Non Smoking - Photo 5
Comfort Room, 1 Queen Bed, Non Smoking - Photo 6
Comfort Room, 1 Queen Bed, Non Smoking - Photo 7
Comfort Room, 1 Queen Bed, Non Smoking - Photo 8
1/8

Comfort Room, 1 Queen Bed, Non Smoking

1 Queen Bed183 sq feet Internet - Free WiFi Entertainment - 26-inch flat-screen TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, desk, and iron/ironing board (on request)Comfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

17 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarSafety deposit boxTVHair dryerBathrobeDesk

Comfort Queen Room

Non-refundable
Room Only
20% OFF$245.1

$196.08

Includes taxes & fees

COMFORT ROOM (1 Queen Bed Non-Smoking)

Non-refundable
Breakfast Included
20% OFF$352.8

$282.24

Includes taxes & fees
Comfort Room, 2 Twin Beds, Non Smoking - Photo 1
Comfort Room, 2 Twin Beds, Non Smoking - Photo 2
Comfort Room, 2 Twin Beds, Non Smoking - Photo 3
Comfort Room, 2 Twin Beds, Non Smoking - Photo 4
Comfort Room, 2 Twin Beds, Non Smoking - Photo 5
Comfort Room, 2 Twin Beds, Non Smoking - Photo 6
1/6

Comfort Room, 2 Twin Beds, Non Smoking

2 Twin Beds183 sq feet Internet - Free WiFi Entertainment - 26-inch flat-screen TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, desk, and iron/ironing board (on request)Comfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

17 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVHair dryerBathrobeDesk

2 Single Beds

Non-refundable
Room Only
20% OFF$309.3

$247.44

Includes taxes & fees
Classic Room, 1 Double Bed, Non Smoking (Small Room) - Photo 1
Classic Room, 1 Double Bed, Non Smoking (Small Room) - Photo 2
Classic Room, 1 Double Bed, Non Smoking (Small Room) - Photo 3
Classic Room, 1 Double Bed, Non Smoking (Small Room) - Photo 4
Classic Room, 1 Double Bed, Non Smoking (Small Room) - Photo 5
Classic Room, 1 Double Bed, Non Smoking (Small Room) - Photo 6
1/6

Classic Room, 1 Double Bed, Non Smoking (Small Room)

1 Double Bed140 sq feet Internet - Free WiFi Entertainment - 26-inch flat-screen TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, desk, and iron/ironing board (on request)Comfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

13 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVHair dryerDeskPrivate bathroom

1 Double Bed

Non-refundable
Room Only
20% OFF$211.29

$169.03

Includes taxes & fees

1 Double Bed, Nonsmoking, Classic Room, Small Room

Non-refundable
Breakfast Included
20% OFF$293.96

$235.17

Includes taxes & fees
Executive Room, 2 Twin Beds, Non Smoking (Larger Room) - Photo 1

Executive Room, 2 Twin Beds, Non Smoking (Larger Room)

2 Twin Beds183 sq feet Internet - Free WiFi Entertainment - 26-inch flat-screen TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, desk, and iron/ironing board (on request)Comfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

17 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVHair dryerDeskPrivate bathroom

2 Single Beds, Non-Smoking, Executive Room, Larger Room, Espresso Machine, Bathrobe And Slippers

Non-refundable
Room Only
20% OFF$309.96

$247.97

Includes taxes & fees

2 Single Beds, Non-Smoking, Executive Room, Larger Room, Espresso Machine, Bathrobe And Slippers

Non-refundable
Breakfast Included
20% OFF$404.88

$323.9

Includes taxes & fees
Executive Room, 1 Queen Bed, Non Smoking (Larger Room) - Photo 1

Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

1 Queen Bed183 sq feet Internet - Free WiFi Entertainment - 26-inch flat-screen TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, desk, and iron/ironing board (on request)Comfort - Daily housekeeping and climate-controlled heating and air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

17 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarSafety deposit boxTVHair dryerDeskPrivate bathroom

EXECUTIVE, QUEEN BED, LARGE

Non-refundable
Room Only
20% OFF$319.25

$255.4

Includes taxes & fees

1 Queen Bed, Non-Smoking, Executive Room, Balcony, Mini Bar, Espresso Machine, Bathrobe And Slippers

Non-refundable
Breakfast Included
20% OFF$420.71

$336.57

Includes taxes & fees

Guest Reviews

8.4
Excellent117 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the perfect location.

Categories

Cleanliness8.4
Service8.9
Location8.9
Room Quality7.9
Amenities8.4
Value for Money7.9
Food and Beverage8.4
Overall Experience8.4

Select topics to read reviews

C
Christopher
Verified booking
family
Standard Room
Stayed in Sep 22, 2025

"Exceptional"

10.0

Wonderful place to stay when visiting Annecy. Well positioned and quiet.

Helpful?
T
THOMAS
Verified booking
partner
Standard Room
Stayed in Sep 20, 2025

"Exceptional"

10.0

Great staff. Very helpful.

Helpful?
A
Anne
Verified booking
Standard Room
Stayed in Sep 18, 2025

"Wonderful stay"

10.0

Beautiful hotel, wonderful location, great service, loiovely breakfast

Helpful?
A
Anna
Verified booking
family
Standard Room
Stayed in Sep 15, 2025

"Exceptional"

10.0

This wS just one night stay. Walking around the city.

Helpful?
A
Ana
Verified booking
Standard Room
Stayed in Sep 12, 2025

"Exceptional"

10.0

Clean, courteous and convenient!

Helpful?
A
Alexander
Verified booking
Standard Room
Stayed in Aug 21, 2025

"Exceptional"

10.0

Very friendly and helpful staff, very close to the Hauptbahnhof (main railway station) but also walkably close to the medieval town centre. Highly recommended.

Helpful?
R
Raymond
Verified booking
Standard Room
Stayed in Aug 19, 2025

"Jose is a concierge rockstar!!"

10.0

Amazing experience from the start at the concierge desk with Jose. Great personality, professionalism, friendliness! Ask him for a map of suggested areas of interest and unsafe areas of the city, and ask him for "staff's pick" of restaurants. It is extremely helpful. All staff members were friendly and helpful, but Jose went above and beyond expectations! Hotel is conveniently close to train and bus station, and popular tourist attractions.

Helpful?
T
Tracey
Verified booking
Standard Room
Stayed in Jul 27, 2025

"Annecy we’ll be back"

10.0

The hotel was in a perfect location as it was very close to the train station

Helpful?
M
Matthew
Verified booking
Standard Room
Stayed in Jul 12, 2025

"Great Hotel Close to Train Station"

10.0

I really liked my stay here. It was very close to the train station. Super clean and elegant.

Helpful?
D
D T
Verified booking
Standard Room
Stayed in Jul 5, 2025

"Good"

6.0

Hotel is ok for a short stay. Very small rooms but that was known. Good aircon and location. Shower has no door and water goes all over the bathroom (which is tiny). Also no conditioner or proper hair shampoo just a shampoo/shower gel combo.

Helpful?