Hotel Grand Uddhav

The staff here comes on to be a bit rude and they are a bit arrogant when it comes to special services. Cleanliness and room quality was average and the food to was very average. Please make sure that you book the AC room on websites as the cheaper rates are for the non AC rooms and they charge very high prices for the upgrades.

Hotel: we stayed here for 3 nights and it was perfect for what we needed. The room wasn’t ready for us when we arrived, but granted it was 5am. They got us into the room by 8am and the staff were extremely friendly and helpful. They gave us complimentary bottles of water throughout our stay. There were no windows in our room so this was a small downfall. Location: the location made the experience for us! The hotel is right in the middle of a crazy market but as soon as you go into the hotel you feel away from it all and there is no noise in the room. There are always tuktuk’s waiting outside to take you wherever you need to go and there is a metro line at the end of the road. The location is fantastic!! We would stay again.

Their front desk staff (especially Manoj Kumar) didn't even greet or speak to us properly. Their terms and conditions on make my trip don't even mention that 2 males and 1 female friends are not allowed in one room. We were ready to take 2 rooms on spot but they were not ready to agree that their terms and conditions were incomplete on make my trip. They talked to us so rudely and looked at us with a negative intention. I decided to just cancel my stay there and contacted Make My Trip who agreed of the incomplete mention of the policy as it was newly introduced. They provided me full refund on the check in day itself. Their hotel is on a very crowded road in inner market, and I couldn't believe that their main entrance leads to the basement parking as well!! There was a car and a bike that drove through the lobby towards the end parking. The lighting in the lobby was also dingy. Never going back to this hotel don't go by their ratings on booking.com or makemytrip etc.

I stayed here for 5 nights and I really liked it. The place is pretty new, with a comfortable bed and good shower. It's quiet and the aircon works well. The hotel restaurant is tasty and I liked the location.

Very congested narrow street. They didn’t even have our names showing on their computer. Wanted us to call Expedia to sort it out at 11:45 pm It was a frustrating start.