Mosborough Hall Hotel, BW Signature Collection

We recently hosted a charity event at Mosborough Hall and overall had a positive experience working with the team. In the lead-up to the event, Kayleigh and Alison were very responsive and helpful in answering our queries. They were supportive of our event, particularly in working within a tight budget, which we really appreciated as student organisers fundraising for charity. On the night, Janine, our venue supervisor, was friendly, approachable, and quick to assist with any requests, helping things run as smoothly as possible. Many of our guests commented positively on the food, and the venue itself provided a great setting for our themed event, with a lot of character that added to the atmosphere. Thank you to the team for supporting our event!

Beautiful location and rooms

We stayed in room 106 and this was right next to the corridor exit door and ground level. Not adequately sound proofed, very noisy guests above us and on the corridors all night got woke up with noise then woken up in the morning by staff on corridor and guests constantly going through the door. The outside noise wasn’t great either, the windows are not good at keeping sound out and being ground level could hear everyone walking past outside and staff and cars. Maybe a different a room we would have had a better sleep.

Everything except breakfast

Breakfast not at all worth the cost

The staff were very good. The bed was also very good

Day 1. We booked dinner and it took approx 45 minutes to arrive which is unacceptable. Day 2. We order 3 sharing dishes. The order was delivered wrong. I had eaten mine before my wives dish appeared. Day 3. We both ordered a cheese and tomato sandwich. Price £8.50. The sandwich was literally 2 slices of sliced bread with grated cheese and sliced tomato inside with crisps. This was not value for money/, and was not something I would expect a professional chef to produce. My 10 year old Granddaughter could have done better. Day 4. Sunday. We were given a menu and made a choice only to have the menu taken away and another Sunday lunch menu given to us. This wad 8pm and nobody has Sunday Lunch at that time. There is a clue in the name. However, I picked steak and ale pie and my wife picked another type of pie. Only to be told neither were available. So they then brought us the bar menu. This is very poor service for food and from the kitchen.

Personeel

Inchecken. Het is gedigitaliseerd. Zeer onpersoonlijk

Pleasant, friendly girl on reception/bar. Drinks not too expensive, nice bar area, not too many stars to room.

Room, although small, was fine, but the bed was much too soft for us (personal comfort).

Excellent accommodation - staff - Food

0

Team members absolutely lovely & friendly - nothing is too much trouble. We arrived late evening about 10pm after there had been a wedding there so obviously staff had been working flat out but we were still met with a friendly smile & a warm welcome. We have a dog & they were more than happy to accommodate him (an extra £15) Rooms were big enough clean & accommodated all needs . Grounds are beautiful! Highly recommend- we will be back ! Thank you to the team !

Superb room

Room was on the top floor with steep stairs - unfortunately no lift.