Palacio Royale Inn Signature Katy

The room was really nice Very clean .pool was great

The breakfast was okay . We had to wait for them to refill everything and that took over 30 minutes. And the people across the hall from us were fighting all night even after we called the front desk.

Nothing

Breakfast was bad bread was stale no orange juice who wants lemonade for breakfast no meat only thing good was the oatmeal and waffles and the only reason the waffles was good is because the Hotel I work at uses the same brand the food that played outside the elevator was there my entire stay and a folded card laid in the elevator only one thing that could have been for other guest begging me for stuff front desk was rude didn’t have the room I booked said it was out of order due to a broken light bulb or shade doubled charged me my husband tried to use the lobby men’s restroom and it was locked front desk told me it was out of order but no out of order sign

. Smell like dogs in the hallway

Smell like dogs in the hallway

Nothing

They have online that they have a kitchen but we got the there, they don’t have one.

Loved the hotel. Staff was very friendly and helpful. Breakfast was exceptional. Only thing is I think they should recognize how many nights I rented a room 5 times in one week, and as appreciation for being a good customer, give me a free night stay.

Would have liked them to recognize how many nights I stayed and shown appreciation by giving me a free night

Location

The were had weird smell

Everything was exceptional.

The pet smells.