Richmond Inn & Suites

The bathroom has holes in the ceiling the paint was coming off the walls and door! Sink had a crack! The power strip had a burnt outlet! Wanted to charge 50.00 cash for deposit and not give a receipt and nothing saying we would get I back in the morning!! Just over all terrible!

The room was clean and comfortable.

Room smelt horrible and there was no other king bed rooms. They refused to refund my money as we did not want to sleep in a double bed. I paid for a king size. I did not get what i paid for. We left and went somewhere else and had to pay for another room

It's obviously a cheap hotel. The bedspread was dirty, the carpet was worn to threads, there was no hot water and the water pressure was terrible. The front desk started obsessively calling the room phone about 2 hours before check out, which is annoying when you're trying to pack up, clean up, and get dressed.

I liked the services all together there isn't anything I could complain about

Hotel located in commercial/industrial area of the city, and facilities were very shabby with old fixtures and multiple coats of paint. Sheets were stained and the room had a funky odor.

The room interior is updated (renovated), clean, and quiet. The new owners are now diligently improving the exterior with fresh paint, masonry and carpentry repair. They definitely have their priorities straight. interior first, exterior to follow. I do miss a Gideon's Bible in the room. But that lacking seems to be universal nowadays.

Place is the worst, they overcharged the room and we woke up covered in Bed Bugs and had to leave in the middle of the night with no refund,. Horrific!

It was good

The room was absolutely disgusting. One of the beds had stains on the mattress so my daughter and I had to sleep in one bed. The bathroom shower was so bad. We wouldn’t even shower in it, the floors in the room were so dirty that we could not walk without shoes on, I would not recommend this hotel to anyone