Quality Inn Pagosa Springs

Hotel had numerous construction and remodel projects going on which were not disclosed in booking. No restaurant and hotel was very “worn” and old. Cracked tiles. crumbling post in portico.

This hotel is under construction which was not disclosed when we were booking. There are construction materials everywhere and there were some worker on site in the morning. Definitely would not recommend this place.

Great area, just not aware of being renovated when booked. Water temp - no hot water

AVOID unless you have an emergency The pavement to the entrance of the hotel is all broken and you cannot roll your suitcase The room felt very dusty The inside hall was filled with old bedsheets etc

Old and rundown. Lots of construction on entire property

Terrible room. The room was not very clean. Top sheet had a dried stain on it and the trash can was full on arrival. The hallways smelled old and funky. The room was very overpriced for such an old dump of a hotel.

This place was so bad we left one hour after entering the room! Upon entering the lobby I could smell a heavy odor of old dirty carpet. Upon entering the room we were again overwhelmed by the smell of rancid carpet! The bed, pillows and a cloth chair all reeked of old, soiled body odor! This property SHOULD NOT be offered by EXPEDIA as it is uninhabitable, dingy and disgusting! We were scheduled to stay there for two nights but left after one hour and had to drive 50 miles to find suitable accommodations. I am very disappointed in Expedia having offered this property to be suitable to their customers. We ended up losing over $320 which Expedia should replace!!

Had doubts the moment I stepped in the door! It got much worse at every turn specifically: - Entire checking room smelled of old soiled carpet/furniture - Ice maker did not work - The room smelled horrible! Carpet, bed, pillows, curtains. Most disgusting place I have ever booked on Expedia!! - We were in the room less than 20 minutes when my wife payed down to rest and she smelled fecus. It seemed to come from the pillows, bed cover, sheets or bed. The pillows on my bed smelled like rancid body odor! We could not / would not stay at that disgusting place! I booked a room at an exquisite hotel (Sky Ute resort/ casino). Had to drive 50 miles to get there but it was worth it! I did not advise quality inn staff that we had left upon departure as I was so angry and disappointed that Expedia would have that disgusting as a reasonable option for its customers. This hotel is at the least substandard in quality, cleanliness, ice availability and hygiene!! Expedia needs to visit this facility to see and smell for yourselves to validate my claims and to eliminate this hotel from being offered to your clients! If this property is NOT removed from your hotel offerings then I will surely discontinue any future bookings through Expedia!!!

Building under constuction. Room smelled of mold. Room was dirty, top of everything dirty. The toilet didnt flush well. The normal ac unit was exceptionally noisy. Don't know if i would try again even after the remodeling.

There is a reason this is one of the cheapest rooms in Pagosa. Renovation. Rooms are half finished, but still old. AC unit was failing off the wall and so noisy we turned it off and opened the window. It could barely keep the room cool anyway. Bathroom was a disaster with mold on the walls. Shower was on blast and tended to spray the room and floors. Exposed cabling in the hallways and rooms. Construction plastic and half finished carpet everywhere. We stayed at a Quality Inn in Gunnison the night before that was a near perfect experience. Clean, cool, neat and quiet. This location should not be renting these rooms until renovation is complete. And they should fire whoever is doing the renovation.........