Best Western Westminster Inn

The coffee was good, but the rest of the breakfast wasn't very appetizing.

Breakfast and overall room quality was lacking. The room was dirty with walls that has liquid stains that looked like they could have been cleaned easily from spilled liquids near the trash cans. The water temperatures would randomly change for a couple seconds to either freezing cold or scorching hot. The beds were worn out and curved into the center of the bed.

Never came to clean room for the entire stay. 4 nights. Beds were worn out and uncomfortable. Showers were either too hot or ice cold. a/c not working properly. Had to request clean towels and toilet paper. Had to empty out our own trash. There was a queen size mattress left in the parking lot. Requested to speak to the manager and front desk said that management would call us and they never did. Picture on your site is misleading for this property. What is shown is not what you get. Rating on your site show that this hotel is rated 4.5 when it should only be a 2. Very disappointing!!!

Yes

None

Comfortable bed, nice sized room and bathroom.

The breakfast had less options from previous years.

Continental breakfast was ok. Seating area is small.

I didn’t like that it took over 10 days to receive my deposit back.

Breakfast, Location, Affordable price for the location. Family friendly.

Always feels like home. Friendly staff.

I had to leave.

Breakfast wasn't great but fine for an included bonus.

The floors felt like they were going to fall through upstairs and we're very uneven and bumpy. We weren't told we had to request for our room to be serviced so 3 days later and no toilet paper, it still wasn't serviced