AmericInn by Wyndham La Crosse Riverfront-Conference Center

Staff was friendly

Found a rusty nail on the stairs of the kidde pool. Luckily saw it before my grandson stepped up. Someone came into our room before check out. Went to complain and the front desk and the “owner” states that anyone could have put that nail in the pool and that it’s there policy to check rooms so they can clean before check out times. She refuses to even speak calmly, she escalated me to a place of being extremely upset. I would never recommend this place to anyone. Refused to do anything to make the situation right. She only made it worse. Do not stay here!!!

the lighting was very good make the welcoming experience much better as its creates an atmosphere more welcoming

Loved it

Room was clean and the beds were comfortable. Free breakfast was pancakes, toast, prepackaged breakfast sandwiches, fruit or yogurt. Not good for a diabetic but the coffee was really good. Points for not having plastic lids but I didn’t see any recycling receptacles.

wonderful place to stay

Our room was not the cleanest. The lamp on the bedside table hadn’t been dusted in forever. There was a spider in the bathtub and a big dirty crack in the bathroom sink. The refrigerator in our room had a huge chunk of ice growing in it. The breakfast was just ok. Would be nice if they had fresh fruit.

Very disappointed in this hotel! The hotel boasted on their website about their fantastic restaurant, but when I arrived, it was closed and doesn't open except on weekends! The A/C and Heating unit in my room ran all night long and was very loud! The morning breakfast consisted of nothing more than a SINGLE Jimmy Dean store-bought microwaveable sandwich, cold cereal, and milk, juice, and coffee. Nothing else. The fitness center onsite also consisted of a SINGLE treadmill in a darkened room which was not very appealing. The pool area was made for children as it's a play park with kiddie slides. It is not for adults at all. I was very disappointed by this hotel and would NOT recommend it all!

When we checked in the person working was smoking weed....the whole lobby just smelled of weed. No elevator, got into our room and there was small bottles of shampoo and conditioner which were both empty, toilet paper roll was empty--beds were very hard along with the fridge. Went to the pool the one day and there was garbage everywhere, along with kids running around with no parents, splashing and running laps around the hotel. the hot tub was cold shouldnt even be called a hot tub.

Pro’s: Staff was super friendly and helpful. Rooms are big and clean. Pool area is fun for the kids. Cons: Try to avoid a room by the pool area. It tends to get really loud with people running up and down the balcony/hallway. Breakfast was ok. Wish it had more “hot” food options. Some items in the room needed replacement (we had some broken hangers and dirty carpet) Overall an ok place to stay. Price was great, rooms were super clean and spacious. Just some small things need to be adjusted.