Royal Sun Hotel & Suites

The bed and pillows were comfortable. We were upgraded to a suite, which had a separate living, so a lot of space.

The ice bucket had hair and other debris in it. But that turned out to be a moot point because the ice machine was broken (which the girl who checked me in neglected to tell me). I was really looking forward to some time at the pool. Unfortunately, it had debris floating in it and the hot tub. There was a dead sewer roach on the pool deck. And there were streams of ants on the patio area around the pool. There was also a torn up and weathered lounge chair that should have found itself in the dumpster long ago, but I suppose they held onto it to say they have three lounge chairs instead of just two. That extra living space in the room was a waste. The couch was visibly dirty so we didn't feel comfortable sitting on it. There was also a used towel hanging on the hook on the back of the bathroom door, along with some debris in the tub. I called the front desk about the issues. Mariana (?) apologized and showed me two identical rooms next door to the one we were in, but their couches looked just as dingy and the floors hadn't been swept. They were dirtier than the room we were already in. She offered to show me some other rooms but she didn't sound too confident. I got the feeling this was their usual standard. Housekeeping had already left so she took the dirty towel with her, and said I could speak with the manager in the morning. When I checked out the next morning the manager, or who I assumed was the manager, was there, but she was extremely rude so I saw no point in bringing it up to her. I saw three rooms and this was obviously their standard. Complaining to her just so she could give a false apology and do nothing seemed like a waste of my energy. She already knows what the placs is like. Also, the suite comes with a huge jacuzzi tub. That would be nice if I could trust that it was clean.

De grootte van de kamer.

De douche was gedateerd en vies. Er lag haar in de afvoer. Het ontbijt was belachelijk!! Twee muffins in een plastic zakje en wat fruit.

Location to the Annual Fourth Ave Spring Street Fair was fantastic! Perhaps the closest hotel to the event.

There was a fire at this hotel in it's adjoining building. We were evacuated for hours. Then for the rest of the night, no power to our building. We checked out the next morning but were offered no compensation or apology. The parking lot is NOT SECURE. The parking lot has an alley going both directions in the back in between the 2 buildings. There were street people milling around all day and night. We won't stay there again.

The pool, the gym and large room

The breakfast

The location

No hot water at the hotel also the sheets was dirty with spot of blood 🩸 etc etc

Friendly staff, partly renovated. Comfortable beds.

When I arrived the staff told me there was no hot water in my room, but they would move me the next day if the hot water was not turned on. When it still wasn't working the next day they moved me into another part of the hotel but it wasn't clear why they hadn't given me that room when I first arrived. The furniture and towels were not as clean as I would expect.