Posada Real Ixtapa

Simple, clean, easy to get to pool and beach, nice staff, good food, nice pool, close to massage huts, balconies nice addition to property. Wish there was small refrigerator room.

The staff was very good. The rooms were nice. The outdoor pools we enjoyed. Food was good.

Very friendly and helpful hotel staff Clean

The group of friends that I travel with have been going here for the the last 35 yrs. There have been many wonderful new friends made here. The Resort has remodeled and added new amenities to their services. The only negative I have is: The entrance to the lobby is up several steep steps and there are no hand rails--the facility is NOT handicapped friendly.

The property changed their plans from when we booked and before we arrived. We were expecting breakfast buffet and all drinks included. We did get breakfast but we had to pay for our drinks.

Awesome as usual

The hotel is under renovation. The noise of Jack hammering and hammers all day long and into the evening is all one heard. Entrances blocked off. This information was not relayed when booking. No one would respond to our concerns over the constant noise. There was no compensation for all the inconveniences. We were booked for 14 days. Restaurant is ok. But not great. There are not enough chairs in the shade. Pool is nice but usually very crowded. Lots of families so quite noisy. And lots of people playing their own music so again very noisy. The rooms are ok but could use a good scrubbing. Mattresses and pillows need to be replaced. Hallways are very noisy at times (usually evening) with children running and playing. The staff in all departments was excellent. They work hard. The grounds are well maintained and are attractive.

During our stay there was a lot of construction happening, so it was quite noisy. The air con in the first room didn’t work very well and the beds were not very comfortable. There were no blankets or comforters on the beds, just a sheet and a thin cover. The chairs on the beach were also uncomfortable and the sea too rough for swimming. But the food, the the bar, cleaning services, and the staff were all great. The chairs by the pool were comfortable, although there were no waiters around the pool so you need to go get your own snacks and drinks. A nice little discovery was that 100m along the beach you can get a decent massage for $300 for an hour.

Everything about this hotel was amazing

Great location and the best pool. However, they treat you like grade school children. They pretty much expect you to be in your room by 10pm. They lack entertainment. The food was bland and the the security personnel is arrogant all they do is watch you and scold you for any bad movement. Example: they wouldn’t let us use the outside power outlets to connect our portable speaker.