Americas Best Value Inn Uvalde

Need to finish remodeling

There was not even one full toilet paper. It was nasty. There was roaches dead on the floor. The bed was very comfortable. There was no control for the TV. I have to go ask them for it. After an hour. They found one, and gave it to me. the bed was very comfortable, so overall, I gave it at three.

Didn’t get the room I booked ,the door was broken if someone where to push it the whole frame would of fell ,we found a rat poop on the bed the remote to the tv never worked even after they gave me a new one

It would have been a pleasant trip, except that I accidentally left my husband's heart medication and a $60 cross I recently purchased for my son in the room. I realized this after I had already left town. When I called to inquire if they had been found, the person I spoke with said they would call me back with an update. After waiting an hour without a return call, I called again and asked if anything had been found; they responded that they had looked but couldn't locate the items. I then asked if they had checked the trash, and their response was quite unfriendly, stating they weren't going to search the trash. I explained my concern, mentioning my husband's medication, but they suggested I come back and search myself, despite my explanation that I was 400 miles away.

Elisabeth at the front desk was really nice and helpful!

Convince

Toilet was not functional

It is okay

Room and the linens were clean and night staff is very sweet. The property and the rooms have passed their shelf life. The current owners have done a face lift but furnishings are dated and dinged up, the door looked like someone tried to break in and the sink was held up on one side by a 1x2. I have been surprised by far worse but for the money this is about what you get for $70 a night.

Great area, great customer service