Best Western Gateway Adirondack Inn

Convenient off the interstate. Friendly check in

In remote building. Pass keys did not work easily for exterior door or room door. Room temperature hard to regulate. Breakfast was poor. Eggs and potatoes cold.

Very comfy

The sink area could use better lighting.

Convenience location for travelers.

The bed was insanely clean and comfortable. The room was spacious and it was very quiet. It was a great sleep compared to other hotels I've stayed at. The location is close to a lot of restaurants as well, which was convenient.

There were a few spiderwebs/cobwebs along the walls. I even found and killed a spider, but I was staying in one of the motel rooms so maybe that's to be expected. Another thing- the bathroom was super small... it would be nice if it were a bit bigger. I also wish they had a pool or some other facilities considering it's a little expensive to stay there.

Staff were pleasant and helpful.

Our room was located at the back of the building. We arrived after dark and the area was not well lit. We were told to look for entrance “E” and the entrances were not well marked. When making the reservation online there was no option to select an “AAA” rate. When checking in I inquired if you had AAA rates and if I could benefit from it. I was told my rate could not be changed because the reservation was made online. ??

It was cold!!!, glad there was a microwave

I asked for the quietest room possible and was next door to a room with a BARKING DOG!!!!!!!!! bathroom was designed for munchkins!!!!!!!!!!

The covered enclosed walkway was nice. During the winter this feature would be great. The breakfast was wonderful!

The Room Could have Been More clean