Wyndham Garden Stillwater

Courteous front desk. Unfortunately missed out on hot breakfast as oven was broken first day. Toilets flushed slowly.

There was no one at the check-in desk when I arrived, but it was very late. I used the phone on the desk and press zero like with instructed. It rang and rang and rang and rang. No one ever pick up. I went to the back office to see if there was somebody back there asleep, maybe. There was not. After about five minutes, my son came in to check on me. I was still dialing zero and no one was answering. He went into the back office as well to check to see if there was somebody. A worker finally came after about 10 minutes. She rudely came over and slammed the phone down and said a derogatory remark about people not knowing how to use the phone. I do know how to use a phone. I did follow the instructions and no one answered. She went in the back office as my son was exiting and begin yelling at him. She was extremely rude to him. She was in the process of checking us in and another woman came and stood at the counter For a good 2 to 3 minutes. I thought she was just another guest. She then announced herself to me as the general manager I said OK. My son was in the back office trying to help me get somebody to check me in. She became extremely rude with us And said that we had to leave that she was going to cancel our reservation with no money back. She eventually agreed to let me stay the night. I will never go back to the branch of hotel in particular the one is Stillwater.

The staff was the only part of this stay that we found redeeming. It is a run down shell of a hotel with comfortable beds. There is mildew on the windows, doors with questionable security, and a pool that hasn’t been repaired in years.

Enjoyed most of my stay except for the breakfast was not available both days that I was there. Otherwise I will be back soon to stay another night or two. Thank you for your hospitality as Sincerely,DeAnne

Website showed there was a bar/restaurant, hot tub and free breakfast. No notification that none of that was available was viewed on the website

One one was at the front desk to greet us. We waited close to 10 minutes before someone decided to show up. Drug user on the back side of the building and sleeping within the rooms. No kitchen. More of a half way house than hotel. Definitely not good for kids.

Disappointed in the noise. Sounded like a rave was occurring all night.

Bed was great but outside is hazardous and manager was not trustworthy. Kids and I were traumatized after I fell into a drain With no warning Of hazardous condition promised a refund for stay now manager won’t Return calls