Bolognina Fair Functional Apartment

As a Gold Level member of hotels.com, I have stayed in many hotels and apartments with this company. This is far and away the worst experience we have ever had! From the ridiculous online check in procedure which literaly took us days to resolve. The problem was that they had entered both mine and my partner's email addresses in the email address section of the online check in form. After hours of trail and error, I removed my partner's email address and was then able to eventually check in. Existing passport scans failed to be uplifted (surprise, surprise!) and we had to take multiple photos. When we arrived at the apartment there was one fork in the kitchen (I had to eat my salad with a spoon on the first night!) and no plug for the kitchen sink for hand washing as there was no dishwasher. The very tight, spiral staircase is a definate a health risk and my partner fell on it one morning. Trying to get two suitcases up these stairs to the bedroom was almost impossible! Women, the elderly and the disabled would find it impossible! We had no internet for the entire 5 day stay. Once again we invested hours in trying to resolve this issue. The company's agent came to assist, so we had to make ourselves available. He arrived, with four more forks, and checked the email. he said that it was virtually non existant and that he would contact the owner to resolve the issue with Vodaphone. He added that "you have to have the internet!" Absolutely shocking experience!

Great location for Cosmoprof

簡潔なチェックインとチェックアウト。 静かな環境。 100m程の所にスーパーがあり便利。 駅やbolognafiereも徒歩圏内。

Good location as 15 minute walk to the Trade show I was attending.

There was one plug only in the kitchen so you could only use one thing at a time, I could not get the kettle to work which is just as well if you see the state of the cups. I thought the oven was a microwave so I bought a pizza for dinner, it was just a two bar electric thing. There was a lethal staircase that I struggled to get my suitcase up and down, and although they said there was internet I could not get a connection. Not a good experience.

It was clean and tidy and the bed was very comfortable and the bedroom is quite spacious. The AC and heaters worked well. I liked that the key pick up was flexible.

The shower was small and the door was broken so I had to be very careful with it and there wasn't enough toilet paper provided. Some of the furniture was a bit flimsy.

Daniel was very helpful, even though our flight was late and there was a replacement bus for the monorail causing further delays. He gave good recommendations for restaurants too. The air conditioning was working well.

The bathroom was tiny (as expected), had a broken shower door, mouldy tiles, loose toilet seat. There was a big line of ants parading between the kitchen and the bathroom.