Best Western Kelly Inn - Yankton

Very helpful staff

The staff was very nice. I likes having a restaurant and bar in the hotel.

Hot tub was luke warm

It was a nice room but was kind of bummed that the hot tub wasn't working during our stay.

Hot tub was under construction.

The lady who worked the front desk was extremely cordial and helped me get my reservation straightened out even though I had messed up and accidentally booked for 2 weeks in advance from a 3rd party thing. She took excellent care of me when I was dead tired and just wanted a bed and some sleep.

I thought the breakfast was pretty good. I really like the frittatas, the sausage and the pastries.

There was a dead frog, on the floor, in the entryway. I spoke with the person at the front desk, who said she would take care of it but didn't. The floor in my room did not look like it was vacuumed in front of the bathroom. The shower head was gross and the drain in the tub was pulled completely out because it wasn't draining properly. The stairs going to the second floor were dirty. Overall the outside appearance looked kind of shabby as well.

Air conditioner worked great and beds were comfy

No elevator, no microwaves in room, no electric doors, room smelled like smoke, pool had way too much chlorine, restaurant had horrible customer service there was hair in our food

Bed was comfortable and the room was big. Had a decent breakfast but was only could food when they stated hot breakfast

The air conditioner did not work in our room we might as well have camped. Also the location was way away from town.

Good food

Convenient location

Very outdated