WindWater Hotel and Marina

None

Crowded..dirty

Excellent location great price

No hot water very little parking

Customer service was bad, I had to cancel cause they had no hot water front desk never told me they had no hot water I found out by another unsatisfied customer. I am still waiting to hear from manager and no one has been able to help me with my reimbursement. :(

Everthing but no hot water for 2 days beeb try to call them ..but noting

Noting

stayed here with my family and the experience was honestly pretty disappointing. When we got to the room, it didn’t feel very clean. The beds and pillows had stains on them, and one pillow even looked like it had a footprint on it. The bathroom also didn’t seem well cleaned — there was mold in the corners of the sink and shower and buildup on the faucet. Even the TV remote looked really dirty. The biggest problem was the noise. The people in the room next to us were really loud starting around 3 a.m. both nights. There was yelling, doors slamming, and people going in and out of the room all night. It kept waking us up, so none of us got much sleep. Because of that, I ended up missing plans the next morning, which was really frustrating since we were supposed to go out for breakfast and do other things. My family reported the noise several times and also contacted Expedia Group to ask about a refund. Expedia reached out to the hotel, but the hotel still refused to offer any refund or solution. Overall it was a really frustrating stay, and I wouldn’t recommend it.

Very disappointing stay. Our room had dirty sheets, stained pillows (one even looked like it had a footprint on it), and stained mattresses. The bathroom was not properly cleaned — mold in the sink and shower corners, heavy buildup on the faucet, and the shower looked gray instead of clean. Even the TV remote was covered in grime between the buttons. The worst part was the noise. The room next to us was extremely loud from around 3 a.m. into the morning both nights. We reported it multiple times, but staff only told them to quiet down temporarily and the noise kept starting again. At one point the front desk stopped answering the phone, and I did not feel safe walking outside to the office in the middle of the night while drunk guests were roaming the halls. Because of the lack of sleep, I missed a morning event and breakfast reservation the next day. When I spoke to management at checkout, they were rude and dismissive, blamed me for not going to the office at 3–4 a.m., and offered no apology, no compensation, and no refund. We were also charged an extra $20 per person fee that was never disclosed during booking, which felt very misleading. Between the dirty room, constant noise, hidden fees, and unprofessional management, this stay was extremely disappointing.