Great Wolf Lodge Bloomington

Victoria was very nice and helpful.

He was very patient and informative to the guests (kids) while we were waiting!! I told him he was very good at his job!!

The room had a carpet that was coming up and my youngest tripped on it multiple times. Also had issues with the staff at the breakfast buffet not understanding the breakfast package. The water park needs paint repairs all over but all in all the kids had fun

The manager was so rude she didn’t even know what I was saying to her she just keep saying if you don’t want the room I’m going to cancel the room and I was why you cancel the room when we drove from one hour away and then she said to me their is nothing I can do about so anyway she made me to add money to get the room we were looking for it..first time I had bad experience with this place not good at that they scam people when booked the room that you pay for it they don’t give you the same room they give you different rooms that you don’t even happy with room then they tell to take or leave

Very poor quality for the money spent. Most employees don’t smile or even talk to you. Dunkin doughnuts employees are even worse. Paid for a cabana had to walk to 3 service people to get it figured out and waiting in countless lines, employees have a walkie talkie never used it. For the amount of money you pay the quality is poor. Room had a broken bed, no rush to fix that. Stay somewhere else and just visit the water park.

Pure magical! This guy is a cleaning guru. Smiling, polite and just down right awesome. It's people like him that make this experience one and only.

They overcharged me by almost 200 dollars and won't do anything about it

The most biased racist great wolf I’ve every been too I would never spend a dime with y’all ever again!!!!!! The whole experience was terrible

The water park is amazing. The kids and myself enjoyed the slides and the lazy river the most. I appreciate the lifeguards that were everywhere and really had their eyes on the water to ensure everyone was safe. They even had lifeguards training after the pool closed. The room was disappointing though. The door handles on the patio door fell off. Yes they ended up on the floor. We did tell someone but no one came to fix it. The carpets were very dirty as well. The table was so sticky if you put your arm down your stuck to it. Overall we had a great time and the kids enjoyed ever minute, except bedtime.

We are from NY and frequently went to splash lagoon. We paid about the same price for one night and it wasn't nearly as good as Great Wolf Lodge! The ONLY complaint i have is there is no hot tub :(