Best Western Plus Nottingham Westminster Hotel

The room was dirty The Wi-Fi was terrible and I'll not visit that hotel again

Family friendly very welcoming and good breakfast.

Friendly and helpful staff. Comfy bed in a clean room. The hotel is quite big and it’s a bit of a maze getting to your room but the place is well signed. Very easy access to the town centre (there’s a bus stop outside). (To travel on the bus, you need the correct change if you are paying with cash). The hotel’s car park is pretty naff, the spaces are small and the car park is not big enough for the hotel. The breakfast was good and there’s plenty of choice. The cooked food is good. The coffee machine is probably the slowest in the world.

Good place tostada S easy access to town on the bus!

Clean. Staff Friendly. Comfortable bed. Good location

Staff are Awwwesome

Bath was much too small and I am well under 6 ft. The shower could not produce warm or hot water - just very cold water. I could not report this at the time but did so on leaving. Room 110

Horrible from start to finish. The car park was full, and several of the vehicles were commercial vans, so I had to park on a back road nearby. Pretty annoying, when my one search filter had been ‘parking’. The first floor lobby smelled like a toilet, and not been hoovered for some time. My room smelled disgusting - like an old suit overdue for a dry-clean. The carpet hadn’t been well-hoovered and there were crumbs on the desk. one bedside lamp was broken and the light socket covered with black insulating tape. The kettle was so filthy I asked for a clean one. The receptionist looked baffled at first, but eventually brought me a clean one. There was mould all round the bathroom window. No blind on it - just a scrappy net curtain - and it gave out onto the main road, so I could easily see the shapes of cars etc passing. The lack of a proper blind on the almost floor-to-ceiling window meant I had no privacy and had to wash and use the loo (right next to the window) in the dark. The traffic noise was excessive, and there were people talking loudly in the corridors until midnight. There was Intrusively loud pop music playing in the restaurant at dinner and breakfast. Many of the staff smelled of cigarette smoke. Overall, so unpleasant I checked out the next day, even though I was told I wouldn’t be refunded the second night because I had paid in advance.

Very clean comfortable and welcoming. Other residents commented positively about the food. We tried the restaurant and all had different dishes. The food was amazing!

There was no air conditioning, and the room was boiling I woke up sweating under the sheets and was told to get a very dirty fan out of the wardrobe at 2 am