Residence Inn Walnut Creek

Nice and convenient location. Loved the spacious room; I literally felt like I was in an apartment.

You have to request housekeeping; they do not come voluntarily.

The bed.

Front desk very unorganized. Couldn't help with my request for first floor unit for my Girl Friend. Parking was very expensive.

Everything but the bed.

The was sagging and uncomfortable. The sofa bed was also uncomfortable.

The waffle maker at breakfast

The hotel is nice, the staff is friendly, and the rooms are really big. There’s an indoor pool, a gym, a nice lobby and patio, and complimentary breakfast. The kitchen in the room is huge, and so is the desk. Convenient location, though it’s pretty noisy.

This hotel has bed bugs - all hotels do! I always leave my stuff on the desk or somewhere far away from the bed. When I got close to the bed - about to lay down and nap - I noticed a bed bug crawling on the comforter. I turned around and saw more on the window shade. There were also bugs on the window sills. The room was obviously infested. So I got a new room on a different floor. They said they would cover my $35 Valet parking fee for the inconvenience. The next room was not clean. The staff is definitely NOT deep cleaning rooms. There was hair in the bathroom, mold in the shower, and crap on the toilet seat. It was in between the seat and the toilet bowl, not so obvious but definitely visible. This means the toilet wasn’t deep cleaned. The room was super dusty. The window sills, top of refrigerator, TV, and tables were covered in dust. I expect way more from a Marriott. I chose this hotel because the price was decent, but I don’t know if I’ll stay here again.

We liked the room size with the kitchen

We did not like the breakfast, the sausage was'nt real sausage and the cup cakes (in the packages) was'nt fresh.

Excellent location, comfortable and clean.

This was a terrible experience. Gave me a non-functioning room key and made me wait way too long to get a working one after a full day of travel.