American Inn & Suites

Nothing

It stunk it smells like dogs

Location

No ice, machines working No toilet paper had to go to the desk to get No clean towels the next day Bed not made Spilled liquid in the hall reported at midnight. Still not cleaned up the next day Trash from the day before arrival is still in room Skate boarders outside until 1 am. with continuation in hallways. Reported ignored. No electrical sockets available to plug in chargers Only enough for TV and 2 lamps Poor lighting. No blankets for bed Cob weds in conors. water spots on ceiling WANT MY MONEY REFUNDED !!!! VERY DISAPPOINTED Will need to think about using your site again Usually very happy with hotels you recommend this hotel sucked big time

It smelled like cigarettes and cat urine. There were cockroaches on the floor and mold in the shower ceiling. The bed was not a real frame and looked unstable. We felt truly uncomfortable and unsafe to stay there and left.

Staff was amazing, worn down room, blood on the curtains.

The hotel is in serious need of repair. Our entire floor smelled of dogs. The bathroom had broken towel racks hanging by one screw and tape holding the bathtub enclosure together. The bed was as hard as a rock. All the wood surfaces and even the door was scratched and worn. The elevator was smelly and dilapidated. The carpets in the room were worn through. It seemed to be a party hotel for some, lots of smoking and drinking and shouting. The staff were lovey if you could find them. Never again.

First off, the lobby leaked from the ceiling. Twice. The room smelled absolutely HORRENDOUS; like dirty socks and dog piss, attempted to be masked by cheap men's cologne. The blankets -Oh, wait ... What blankets? They literally had two sheets as a blanket. Sad, we had to go buy a blanket for the weekend. Not sure if that's worse than the hellian children running around, screaming and stomping through the halls all hours of the night ... or the food that laid spilled in the hallway from 8pm until 11am the next morning. I'm usually not one to complain, but spend the extra money to go somewhere more comfortable.

No phone in the room, lock on room door broke, very little toilet laper, had to beg for more, no kleenex in room, several outlets did not work, no comforter for bed, had to ask for one. Kids running the halls at midnight, staff did not care. No working ice machine in entire hotel.

The hotel was a mess and dirty. Our room even worse we had the “honeymoon sweet” with a long bed and a jetted tub in the room. The tub was dirty and the bathroom we didn’t even want to take a shower in it. There was rust and mold on the ceiling above the jetted tub. Our bathroom flooded and then the ceiling nice the big jetted tub was lack really bad and we checked out a left early. Also there was blood on the lobby floor that they didn’t even clean. So a completely dirty and nasty place do not stay here