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9.6 / 10 Guest Rating

GAIA Hotel Basel - the sustainable hotel

Centralbahnstrasse 13-15, Basel, 4002, Basel, CH

GAIA Hotel Basel - the sustainable hotel - main view

About the Property

Relax at the Spa:
Indulge in a massage at the on-site spa to unwind and rejuvenate during your stay.

Delightful Culinary Options:
Savor delectable snacks from the snack bar/deli or enjoy a refreshing drink at the bar/lounge. Don't miss the complimentary buffet breakfast available on weekdays and weekends.

Convenient Amenities for Guests:
Benefit from complimentary Wi-Fi, concierge services, and a 24-hour front desk. Host successful events with access to conference space and meeting rooms. Plus, enjoy a comfortable stay in rooms with free minibar items and flat-screen TVs.

Unwind in luxury at GAIA Hotel Basel - the sustainable 4-star hotel and make the most of your Basel visit.

Facilities & Amenities

Free breakfast
Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Elevator
Conference space

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Comfort Twin Room, 1 Bedroom - Photo 1
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Comfort Twin Room, 1 Bedroom - Photo 27
Comfort Twin Room, 1 Bedroom - Photo 28
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Comfort Twin Room, 1 Bedroom - Photo 30
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Comfort Twin Room, 1 Bedroom

2 Twin Beds OR 1 Queen Bed194-sq-foot room with city views Internet - Free WiFi Entertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, electric kettle, and room service (limited hours)Sleep - Premium bedding, a pillow menu, and bed sheets Bathroom - Shower, bathrobes, and slippersPractical - Safe and desk; rollaway beds (surcharge) available on requestComfort - Daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) availableNon-Smoking

18 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVHair dryer

Comfort Twin Room 1 Bedroom

Non-refundable
Breakfast Included
20% OFF$371.48

$297.18

Includes taxes & fees
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 1
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 2
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 3
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 4
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 5
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 6
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 7
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 8
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 9
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 10
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 11
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 12
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 13
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 14
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 15
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 16
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 17
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 18
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 19
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 20
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 21
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 22
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 23
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 24
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 25
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 26
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 27
Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette - Photo 28
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Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

1 King Bed and 1 Double Sofa Bed700-sq-foot room with city views Layout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - Flat-screen TV with satellite channelsFood & Drink - Kitchenette with refrigerator, stovetop, microwave, and espresso makerSleep - Premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe and deskComfort - Air conditioning and daily housekeepingAccessibility - Low-height counters and sinkNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

65 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Exclusive Suite 1 King Bed with Sofa bed Kitchenette

Non-refundable
Breakfast Included
20% OFF$662.64

$530.11

Includes taxes & fees
Superior Twin Room, 2 Twin Beds - Photo 1
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Superior Twin Room, 2 Twin Beds

2 Twin Beds388-sq-foot room with city views Internet - Free WiFi Entertainment - Flat-screen TV with satellite channelsFood & Drink - Espresso maker, free minibar items, electric kettle, and room service (limited hours)Sleep - Premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeepingAccessibility - Low-height counters and sinkNon-Smoking

36 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
MinibarShowerSafety deposit boxTVHair dryerBathrobe

Superior Twin Room 2 Twin Beds

Non-refundable
Breakfast Included
20% OFF$494.44

$395.55

Includes taxes & fees

Guest Reviews

9.6
Exceptional122 verified reviews
AI Summary

Guests highly rate the exceptional staff service and frequently praise the delicious breakfast.

Categories

Cleanliness9.5
Service10.0
Location10.0
Room Quality9.4
Amenities9.0
Value for Money9.4
Food and Beverage9.5
Overall Experience10.0

Select topics to read reviews

A
Alan
Verified booking
Standard Room
Stayed in Sep 13, 2024

"Exceptional"

10.0

Great location handy to train and tram but it was the helpful staff that made this an amazing experience.

Helpful?
R
Raymond
Verified booking
Standard Room
Stayed in Sep 11, 2024

"Excellent"

8.0

The initial room allocated was unsuitable as it had a sloping wall because of the roof line but the second room we were allocated was good and there was no danger of hitting my head on a sloping wall. The hotel is very close to the Basel railway station and the area around the station is safe. A pleasing feature of the stay is you get given a free Basil card which gives you free transportation on trams and busses in Basel as well as half price admission to museums

Helpful?
A
Ann
Verified booking
partner
Standard Room
Stayed in Aug 26, 2024

"Exceptional"

10.0

Staff friendly and very helpful. The room was very nice and the breakfast was great!

Helpful?
F
Firdos
Verified booking
friends
Standard Room
Stayed in Aug 26, 2024

"Exceptional"

10.0

Great location, 1 min walk to Basel train station and very nice rooms, with excellent breakfast

Helpful?
M
Myra
Verified booking
partner
Standard Room
Stayed in Aug 20, 2024

"Exceptional"

10.0

The service was exceptional. All the staff were great and extremely helpful. We would recommend this hotel to anybody considering a stay in Basel.

Helpful?
M
MICHAEL
Verified booking
partner
Standard Room
Stayed in Aug 16, 2024

"Exceptional"

10.0

WOW! Did not expect it but the reviews were accurate, this is a great hotel at a great price! We arrived in Basel a few days before our River Cruise. Had regular double room. The frig was stocked w/lemonade, apple juice beer and water, ALL COMPLIMENTARY! It was 92 degrees and the room was so nice and cool! Bed VERY comfy, and you get a scan code at checkin for half off on all museums and free trams (buses) which is super convenient considering the main station is steps from the hotel! Great city, old town is great, River has many nice restaurants. When we checked out and sat for a bit to kill time, we received cappuccinos and bottled water. Btw- PREPAY for BREAKFAST! It is SO worth it! Selection and service so good…(fresh squeezed juice, cheeses, eggs,….

Helpful?
Y
Yumie
Verified booking
family
Standard Room
Stayed in Aug 13, 2024

"Exceptional"

10.0

It was a great location Friendly staff, clean, wonderful breakfast buffet

Helpful?
M
Marilyn
Verified booking
Standard Room
Stayed in Aug 12, 2024

"Exceptional"

10.0

Great property. Convenient to shops/restaurants. Easy checkin process

Helpful?
F
Fernando
Verified booking
family
Standard Room
Stayed in Aug 11, 2024

"Exceptional"

10.0

The building is very nice, the room was spacious with two chairs and a desk. The TV has a lot of channels in English French Italian and German. The bed and linens were very nice and everything was very clean. The location is very convenient because it’s 50 yards across the street from the train station. There are trams going to all parts of the city and you can get to the historical district in five minutes. There’s also a bus to the airport that comes every eight minutes. All these transport options are free with a card provided by the hotel. In comparison, a taxi costs 50 CHF every 15 minutes. The only caveat is that the train station is not the nicest area in town.

Helpful?
C
Carole
Verified booking
partner
Standard Room
Stayed in Aug 11, 2024

"Exceptional"

10.0

We booked this hotel primarily due its proximity to the Railway station and Trams, as well as its positive reviews, which were not wrong. Excellent breakfast was included, the staff friendly and helpful, and lots of little extras(like bathrobes and slippers, even a complementary mini-bar) were in the room. Excellent value for money

Helpful?