Coast Kamloops Hotel & Conference Centre

Location

It was being renovated so room was missing baseboards, no curtains to block street lights and no hot water.

We, as a family stay at this hotel twice a year. We book multiple rooms. This is the first time we have been so disappointed.

The renovations continue even though their signage says differently. Above our room there was constant banging and loud noise that went into the early evening and started again the next morning. Making sleeping in impossible. We had no cold water and had to have a maintenance man in our room at 9:00 pm. Apparently the construction workers had turned it off.

The atrium was nice

Staff was rude, smelled bad, building in disarray, lamps broken, walls, chipped, room wasn't cleaned

The pool courtyard

Comfortable

Nothing

The cleanliness of the hotel was great. Staff was friendly

There was only one elevator, which my 66 yr old mother was displaced from when there was a medical emergency occurring at the hotel during our stay. There was also a fire alarm panel beeping that was ongoing in the lobby during check in and the evening.