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7.7 / 10 Guest Rating

SureStay by Best Western North Vancouver Capilano

1634 Capilano Rd , North Vancouver, ca

SureStay by Best Western North Vancouver Capilano - main view

About the Property

Heated Outdoor Pool and On-Site Restaurant
Experience relaxation and convenience with our heated outdoor pool (Seasonal) and on-site restaurant at SureStay Hotel by Best Western North Vancouver Capilano. Take a refreshing dip or indulge in delicious meals without leaving the hotel premises.

Cozy Rooms with Modern Amenities
Unwind in our comfortable rooms equipped with a 32" flat-screen TV, work desk, ironing facilities, and in-room tea and coffee maker. Stay connected with free WiFi and keep snacks and beverages handy with the mini fridge. Upgrade to our one-bedroom suites for added convenience with a microwave and hotplate for light cooking.

Nearby Attractions and Dining Options
Explore popular attractions like the Capilano Suspension Bridge and the Vancouver Aquarium, both just a short drive away. Don't forget to savor a delightful blend of Dutch and local breakfast at the on-site De Dutch Pannekoek House.

Book your stay at SureStay Hotel by Best Western North Vancouver Capilano for a memorable experience!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Express check-in/check-out
Fax/photocopying
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Payment will be taken directly by the property. In some cases, prior to arrival, the property may pre-authorize the credit card to confirm that it is valid. This can appear as a temporary reduction in the card's balance, but it is not the actual charge. For further details, contact the credit card provider. Third party credit cards are not accepted. Guest must present their own credit card along with photo identification at check-in. One parking spot per room reserved.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room - Non-Smoking - Photo 1
Double Room - Non-Smoking - Photo 2
Double Room - Non-Smoking - Photo 3
Double Room - Non-Smoking - Photo 4
Double Room - Non-Smoking - Photo 5
1/5

Double Room - Non-Smoking

The quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.

21 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorToilet

2 Double Beds, Non-Smoking, High Speed Internet Access, Coffee Maker, Hairdryer, Iron And Ironing Board

Non-refundable
Room Only
20% OFF$242.91

$194.33

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
Queen Room with Two Queen Beds - Photo 5
1/5

Queen Room with Two Queen Beds

The quadruple room offers air conditioning and a tea and coffee maker. The unit has 2 beds.

22 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorToilet

2 queen beds, nonsmoking

Non-refundable
Room Only
20% OFF$223.66

$178.93

Includes taxes & fees
Double Room with Two Double Beds - Photo 1
Double Room with Two Double Beds - Photo 2
Double Room with Two Double Beds - Photo 3
Double Room with Two Double Beds - Photo 4
Double Room with Two Double Beds - Photo 5
1/5

Double Room with Two Double Beds

The quadruple room offers air conditioning and a tea and coffee maker. The unit offers 2 beds.

21 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorToilet

2 Double Beds

Non-refundable
Room Only
20% OFF$236.15

$188.92

Includes taxes & fees
One-Bedroom Suite - Photo 1
One-Bedroom Suite - Photo 2
1/2

One-Bedroom Suite

The suite's kitchen is available for cooking and storing food. The suite offers air conditioning and a tea and coffee maker. The unit offers 3 beds.

35 sqm
Sleeps 6
1 Twin bed (90-130 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerAir conditioningHair dryerRefrigeratorToiletKitchen

Suite-1 King Bed

Non-refundable
Room Only
20% OFF$261.88

$209.5

Includes taxes & fees
King Suite with Sofa Bed and Kitchenette - Non-Smoking - Photo 1

King Suite with Sofa Bed and Kitchenette - Non-Smoking

The suite offers air conditioning and a tea and coffee maker. The unit offers 2 beds.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerAir conditioningHair dryer

Suite - 1 King Bed, Nonsmoking, Kitchenette, Sofabed

Non-refundable
Room Only
20% OFF$242.74

$194.19

Includes taxes & fees
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 1
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 2
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 3
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 4
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 5
1/5

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Twin Beds and 1 Double Sofa Bed200 sq feet Layout - Bedroom Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and iron/ironing boardComfort - Air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

19 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

Suite With 1 King Bed, Kitchenette, Microwave And Refrigerator, Sofabed, High Speed Internet Access-Non-Smoking

Non-refundable
Room Only
20% OFF$269.39

$215.51

Includes taxes & fees
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 4
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave - Photo 5
1/5

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds192 sq feet Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phoneComfort - Air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

18 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

2 double beds, nonsmoking

Non-refundable
Room Only
20% OFF$218.89

$175.11

Includes taxes & fees

Guest Reviews

7.7
Very Good1254 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service8.5
Location8.5
Room Quality7.0
Amenities7.5
Value for Money7.5
Food and Beverage7.0
Overall Experience8.0

Select topics to read reviews

T
ThyvnVN
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Good location! Not so good rooms! A guy front desk with bad customer services!"

5.0

Very good location, easy access to all of the famous locations as well as downtown.

When we first arrived, they gave us a room with a broken AC. We requested for a room change but got an attitude from a guy in the front desk. He refused to come check the room for us and didn’t want to give us another room, saying the AC is like that, he couldn’t do anything about it. We paid over 1000$ for a 3-night stay and this is unacceptable. After trying to explain everything in 10-15 mins, finally he gave us a new room with bad attitude. We were upset about that but other staffs were so nice and helpful so I hope the hotel could train their staff better to not let 1 person makes the hotel rating goes down.

Helpful?
T
TheresiacyCY
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"For our journey convinient. Thank you."

8.0

The room was very clean and the location for our trip to the Sunshine Coast perfect. Staff very effizient and friendly.

The Lobby and the room had a bad smell especially the shower curtain should be replaced. Also I discoverd that I had paid double the price then the actual Day rate, what surprised me very much!

Helpful?
M
MARCbeBE
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Goed"

9.0

Geen ontbijt in hotel

Helpful?
C
Cecilia ThierycrCR
Verified booking
extended_group
Standard Room
Stayed in Jun 18, 2026

"Excellent"

8.0

Grand parking et proche de l autouroute 1 Simple mais confortable

Helpful?
T
TracieusUS
Verified booking
extended_group
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0
Helpful?
T
ToddcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Very Good"

7.0
Helpful?
A
AlvinusUS
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Thank You, really enjoyed our stay."

10.0

ALL was great, restaurants and shopping, (even Walmart) within walking distance. Staff were pleasant, room was clean, bed 'very' comfortable. Not far from Capilano Bridge Park or Aquarium.

Helpful?
Z
ZhucnCN
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

10.0

OKno

No

Helpful?
A
AlvinphPH
Verified booking
family_with_children
Standard Room
Stayed in Jun 9, 2026

"It was good and comfy"

9.0

Nice place but difficult with big luggage coz no elevator

Lack of lifts

Helpful?
G
Verified GuestgbGB
Verified booking
couple
Standard Room
Stayed in Jun 6, 2026

"Exceptional"

9.0

We've stayed here before as it's convenient for a one night stay after arriving and before catching the ferry to Vancouver Island the following day.

There was nothing to dislike about it. It's an older hotel/motel but it offers clean rooms and there is a pool.

Helpful?
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