Best Western Phoenix Goodyear Inn

I have to be honest. I hate giving these types of reviews; however, this was not a god experience. I do not mind paying more per night, but literally i didn’t have many options because there was something in town so everyone else was booked and I see now why this hotel .. more like a motel was not. You know .. maybe they should rename their hotel, the “old western.” The beds were not very comfy.. all of the towels seemed like they were dirty because they were not white, but a dirty white.. almost like when you mix whites and blacks in the washer. The tub had hairs.. not cleaned obviously and the furniture was dusty.. I don’t see how I will ever go back there. Oh! And the door wouldn’t work with the key.. each time we had to try about 10 times. Was there really a point in complaining? My cousins room was next a few doors down..same issues but they had carpet.. which smelled like mildew and although the rooms were “non smoking” they both had a stench of a pack combined.

Air conditioning was very loud. Had to turn to fan only at night to sleep. No place for two people to sit together for a meal. Door key card reader took several tries to get to unlock. Then the door handle mechanism was extremely hard to operate from outside. Wife could not operate it. Enjoyed the self serve breakfast buffet but were out of scrambled eggs. Night Check in clerk was friendly and provided complimentary shaver and shaving foam. Toilet paper holder was loose.

Parking didn't feel safe at all. Rooms and buildings are old and have a weird smell. My son stayed with me and we didn't feel safe. Plus, in the morning some people were fighting outside near our room.

Surprised that no room key is necessary to access

No cold warer in sink faucet. Refrigerator did not work. No hair dryer in room.

Overal the staff was welcoming and helpful.

Love it f I really the price going back