Best Western Wesley Inn & Suites

We had a room at first that smelled like dog (previous pet-friendly room), but we got another room when we asked. Good amenities with laundry room. Very nice staff

The overall experience was great. Will definitely stay here again.

Sue, at the front desk was amazing! All of the staff we encountered were wonderful- kind and helpful. But Sue really made us feel welcome and like we were at her home, not a hotel. Many thanks to everyone there for helping make this trip memorable.

Clean

The room was huge, with a beautiful fireplace and jetted tub. Very, very clean. The staff was so friendly and my favorite thing was when I ate breakfast (great food) they played Christian music! Love when businesses are bold for Jesus!

I only live 40 minutes away but needed to get away for some Eric time. I'll be back!

Clean, gigantic family rooms with a huge kitchen!

This was a wonderful place to stay for a simple, clean and quiet visit. Check-in had a hiccup (we called to arrange to come one day sooner, but the reservation hadn''t been fully executed when we showed up), but was immediately resolved. The rooms was basic - no smart tv to use our own Netflix, just cable (nothing on demand) but we didn't mind. There were plenty of USB ports for charging phones or connecting the laptop. The beds were comfortable (the bedding could use a comfy update as the waffle-weave blanket is uncomfortable for those of us with sensitivities or neuropathy), the room was nice and dark, the A/C worked well. We appreciated the mini-fridge for use and a single-cup coffee maker. I loved that there was a variety of individual OTC items for purchase at the front desk as well as a cooler with beverages and some snacks. The self-serve breakfast included was really quite good with excellent options from eggs, French toast or pancakes to pastries, cereal, juices and fruit. There was some variation every morning. Ooh, and lots of hot coffee and tea options. Excellent. The neighborhood is safe and quiet and just minutes away from the fun restaurants and shops on the harbor. When we needed to shift our departure date by a day, staff took care of it immediately with no problem. There is also plenty of parking out front. I would definitely return.

I travel often for work and sometimes plans change and you need to cancel. I cancel thru my AMEX GBT. While trying to explain, Chris, at the desk spoke over me and hung up on me. He said I required an email from Best Western with the cancelation. All my years of booking business travel I have never received an email directly from the hote. He accused me of not even canceling my reservation when I have proof from AMEX GBT. He is extremely rude, lacks customer service skills, and should not be allowed to answer the phone. He accused me of causing trouble, when my company travel service inquired about the refund. He said I was a no show and refuses to reimburse the $232. I requested a receipt for my expense report to which I have to receive. He said I will send it as he spoke over me again and hung up on me again. I will make sure while my company is doing business in Gig Harbor we give our business to The Inn at Gig Harbor, as Chris seems a little unhinged and extremely rude. Susan Braaten please look into this and his rude and unprofessional behavior. I hope the $232 was worth the lost weeks of booking through my fellow associates. Please send my receipt.