Days Inn & Suites by Wyndham Romeoville

The pool was closed with no water in it. you advertised pool. The website said Breakfast, which consisted of a honey bun, coffee and juice.

Right away I noticed the worn out carpet & musty smell. At the front desk I asked the clerk about the swimming pool that was listed on company’s website, but was advised it was “closed”. They also lied about the breakfast they advertised on the hotel’s website. I got the key and went to my non-smoking room, which also smelled musty & there were no soaps, shampoos or lotions and the large countertop had been cracked and glued back by superglue. The door was hung unevenly, so the only way to lock the upper bolt was to lift up the door and line it up to make it lock properly. I didn’t feel good, so I fell asleep quickly, but was awoken around 11 pm by loud noise, music and yelling. The repeated around midnight and then again around 3 am. A drunk guest fell outside my room, cursing and yelling when he couldn’t get up. Also, in the morning the bathroom reeked of smoke that seeped from the next door. I was uncomfortable & scared, so decided to check out early, but because I paid ahead for 2 nights, hotel wouldn’t refund me for for the 2nd night :( The hotel manager seems to think I should have stayed there despite all the issues and refuses to credit me for the night I didn’t say there. Expedia attempted to resolve this, by offering vouchers for future stays, but I just want to get my money back.

The room was not very clean, the pool was not available

First, the room did not have an in room whirlpool as advertised. The building was filthy and in disrepair. There was an disgusting oder in the hallway when we got off of the elevator. There were people yelling and making noise in the hallways as well. When we got to our room, we discovered it had no whirlpool and was dirty and disgusting. We actually did not stay here opting instead for a refund and found a different hotel to stay at. This hotel is extremely overpriced for the level of services and cleanliness. The owner behind the front desk was very helpful and nice, a genuine good person but this hotel was terrible. Also a pool was advertised, but it had been closed for a few years.

Construction

First, let me say Bob at the front counter was GREAT! Went above and beyond in making me feel like home. Upgraded my room to a Suite, because last people in room I was supposed to have made a mess. The hotel is on the older side outdated, but the price does reflect this. Still, for a night away near my event off the Highway, it was perfect!!!

Great check in experience. Large room.

The pool was closed. The gym had nothing but 1 treadmill. The ac was sensored to outside so our room didn't cool down. Hallways and elevator smelled.

Overall the hallways are very dirty. Room was clean. Good for short stay.

Ok for one day