Best Western Plus John Jay Inn & Suites

Clean relaxing comfortable

It’s not noisy. It’s in a cut every time I come I enjoy the peace and quiet and clean.

My first walk in actually looked like advertisement

Honestly just the phone and fireplace..other than that we'll be back..thank you guys very much for allowing my stay warm and welcoming.

When I arrived at the hotel, the girl at the front desk was very friendly. When the cleaning lady came out, she was very kind and asked me if I needed anything.

I went straight to the bathroom and found an electronic cigarette. I don't know whose it was. There was hair in the bathtub, and the curtain smelled bad. I wanted to catch up on my work at the desk, but the plug didn't work, so obviously, the lamp didn't turn on either. Of the five lamps, only one on the nightstand worked; the others were missing bulbs. In the morning, I tried to make coffee, but it was a disaster. I only poured half a glass of water, but apparently, they hadn't cleaned the coffee maker, and more than two glasses of water spilled out. Breakfast was bad. The coffee ran out, and the employee got angry when I asked for more. The apples were rotten. Overall, the breakfast was a joke. I saw employees taking things from the breakfast buffet, finishing the coffee without making more, and putting out frozen hamburgers. It's fine for the hotel to be nice to its employees, but it should also take guests into account. The employees in the hallway aren't willing to help. Maybe it's not their job. I extended my stay for one more day for medical reasons. I asked the receptionist if I could do so for the same price, and she said no, which is silly because the hotel could have saved itself the commission.

clean, comfortable, friendly and helpful staff, nice gym

ROOM HAD BAD SMELL TO IT....DIDNT HAVE BREAKFAST LIKE OTHER BW ESPECIALLY WHAT YOU PAID STAFF OFFERED NO DISCOUNT

Not enough towels or hygiene per person