Residence Inn Houston Downtown/Convention Center

great costumer service

There was not a lot of anything around the property.

good service and great valet parking

Manager was amazing 👏🏾 fantastic staff overall

No kettle but had pots to heat water for T.

Convenient location near the Metro and Convention Center. Kitchen makes suites ideal for Business Travel.

Great location if you need to be in or close to downtown. Rooms were clean and comfortable. Staff was friendly and helpful. Continental breakfast was a nice touch and the scrambled eggs were surprisingly tasty compared to many other similar hotel provided breakfasts. Also, good hot sauce/salsa selection. Only downside was that on-site valet parking (only option for hotel parking) can be pricey. But, there are lots and garages within a few blocks that are much less expensive. It was downtown and active at night. I did not find any of the street noise to be a problem, but if you need absolute quiet at night, bring earplugs

I was sitting in the east lobby barefoot, and the security walked up to me and said I can't have my feet on the carpet barefoot ."" I had my shoes in my hands . But my feet were very clean . Aren't carpets meant to walk on . I really was offended .

Not so clean on arrival , found some dirty underwear left by a previous guest behind the door in the bedroom. Didn’t inspire confidence that the place had been cleaned properly. Overall it was average. A bit shabby in the rooms but not a bad stay. Adequate but could do with being cleaner on arrival.